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All Journal Knowbase : International Journal of Knowledge in Database Jurnal Ilmiah Sistem Informasi dan Ilmu Komputer
Zahra Aqilah Dytihana
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Computer Science & IT Industrial & Manufacturing Engineering

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Analysis of Acceptance and Use of the MyKopay Application Using the UTAUT 2 and EUCS Models Zahrati, Wenty; La Ode Muh. Rabil Saputra; Zahra Aqilah Dytihana
Knowbase : International Journal of Knowledge in Database Vol. 4 No. 1 (2024): June 2024
Publisher : Universitas Islam Negeri Sjech M. Djamil Djambek Bukittinggi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30983/knowbase.v4i1.8366

Abstract

The government of Payakumbuh City introduced the MyKopay application through the Department of Communication and Information as a means to provide public services and information related to local government activities. This study aims to analyze the acceptance and use of the MyKopay application using two models: the Unified Theory of Acceptance and Use of Technology (UTAUT 2) and End-User Computing Satisfaction (EUCS). Additionally, it seeks to identify aspects of the application that need improvement and maintenance. The research method is descriptive quantitative. The research findings indicate that factors such as Content, Accuracy, Format, Timeliness, Ease of Use, Performance Expectancy, Effort Expectancy, Social Influence, Facilitating Conditions, Hedonic Motivation, Price Value, Habit, and User Satisfaction do not have a significant positive impact on User Satisfaction or Behavioral Intention. However, Behavioral Intention has been proven to have a significant positive effect on Use Behavior. Age and gender factors strengthen the Habit variable and have a significant positive impact on Use Behavior. The research results show that the MyKopay application has been accepted and used by the people of Payakumbuh City
Strategi Transformasi Pelayanan Publik Berbasis Big Data : Studi Kasus Pemerintah Kota Pekanbaru Zahra Aqilah Dytihana; Aji Bayu Ramadhan; Arif Abdul Rahman Sakhi; Alwan Syarofi; Mohammad Rezza Fahlevvi; Ari Apriyansa
Jurnal ilmiah Sistem Informasi dan Ilmu Komputer Vol. 5 No. 2 (2025): Juli : Jurnal ilmiah Sistem Informasi dan Ilmu Komputer
Publisher : Lembaga Pengembangan Kinerja Dosen

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55606/juisik.v5i2.1331

Abstract

Big Data can help public services change and improve faster by using digital tools. Digital tools can make public services better and faster by using Big Data. Public services can change and improve faster by using digital tools that use Big Data. Pekanbaru City uses data to make decisions and improve its services. The Big Data-based SIPENDUDUK application is already circulating to help people access information. Then there is a different system with the implementation of SPBE. There is one website where people can find the data they need. This literature study analyses how the Pekanbaru City government uses Big Data to transform its public services. The TOE framework approach is used, which has three parts: technology, organization, and environment. This study found that using information technology, such as population, helps speed up administrative services. SPBE creates a framework that allows data to be combined across sectors. Other feature portals such as Satu Data make data more accessible and transparent across sectors. These three innovations serve as the basis for integrating Big Data into public services. The final result of this study shows that the success of digital transformation in this region depends on more than just technology. It also depends on how ready the organization is and how much support they get from regulators. The possibility of Technology Organization Environment (TOE) public services working well is because they use three dimensional integration. This means that the Pekanbaru City government considers the needs of the community, the resources they have, and the changes they face.
Analysis of Acceptance and Use of the MyKopay Application Using the UTAUT 2 and EUCS Models Zahrati, Wenty; La Ode Muh. Rabil Saputra; Zahra Aqilah Dytihana
Knowbase : International Journal of Knowledge in Database Vol. 4 No. 1 (2024): June 2024
Publisher : Universitas Islam Negeri Sjech M. Djamil Djambek Bukittinggi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30983/knowbase.v4i1.8366

Abstract

The government of Payakumbuh City introduced the MyKopay application through the Department of Communication and Information as a means to provide public services and information related to local government activities. This study aims to analyze the acceptance and use of the MyKopay application using two models: the Unified Theory of Acceptance and Use of Technology (UTAUT 2) and End-User Computing Satisfaction (EUCS). Additionally, it seeks to identify aspects of the application that need improvement and maintenance. The research method is descriptive quantitative. The research findings indicate that factors such as Content, Accuracy, Format, Timeliness, Ease of Use, Performance Expectancy, Effort Expectancy, Social Influence, Facilitating Conditions, Hedonic Motivation, Price Value, Habit, and User Satisfaction do not have a significant positive impact on User Satisfaction or Behavioral Intention. However, Behavioral Intention has been proven to have a significant positive effect on Use Behavior. Age and gender factors strengthen the Habit variable and have a significant positive impact on Use Behavior. The research results show that the MyKopay application has been accepted and used by the people of Payakumbuh City
Co-Authors Aji Bayu Ramadhan Alwan Syarofi Ari Apriyansa Arif Abdul Rahman Sakhi La Ode Muh. Rabil Saputra Mohammad Rezza Fahlevvi Zahrati, Wenty