Article Per Year (5 Year)
p-Index From 2021 - 2026
0.444
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All Journal Publica: Jurnal Pemikiran Administrasi Negara Religion and Policy Journal
Zahra, Hemalia
Unknown Affiliation
Religion Humanities Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Law, Crime, Criminology & Criminal Justice Social Sciences

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Optimizing Systematic Land Registration (PTSL) to Enhance Legal Certainty of Land Ownership Rights: Collaboration with Religious Value in Indonesia Zaenuddin, Fatahussalam; Zahra, Hemalia; Rahmayanti, Inka Febby
Religion and Policy Journal Vol. 2 No. 1 (2024): Religion and Policy Journal
Publisher : FISIP UIN Sunan Gunung Djati Bandung

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.15575/rpj.v2i1.934

Abstract

Research Problem: Land disputes between the public and various stakeholders frequently arise in Indonesia, often due to limited public trust in the Complete Systematic Land Registration Program (PTSL). This distrust results in low participation in PTSL, affecting land security and legal ownership. Research purposes: This study aims to analyze how religious institutions and values can help optimize PTSL to provide stronger legal guarantees for land ownership while supporting the legal protection of land rights within the community. Research methods: A qualitative approach with descriptive-analytical methods was applied to explore the relationship between PTSL implementation, public trust, and religious influence on land registration. Results and Discussion: The findings indicate that the implementation of PTSL has been effective in promoting land certification, which strengthens legal protection in compliance with existing laws. Moreover, the involvement of religious institutions has been shown to foster public trust by aligning PTSL with community values rooted in faith, making the program more widely accepted. Research Implications and Contributions: The research highlights the importance of religious institutions in enhancing public trust in government programs like PTSL. By integrating community beliefs into the implementation of PTSL, the program not only functions as a mechanism for legal protection but also aligns with ethical and religious principles. This study provides a conceptual foundation for the government to incorporate religious and community values into policy implementation, ultimately enhancing legal certainty and protection of land rights.
Evaluation of Public Service Performance of Disdukcapil through a Balanced Scorecard Approach Zahra, Hemalia; Wahyu, Fitri Pebriani
Publica: Jurnal Pemikiran Administrasi Negara Vol. 17 No. 1 (2025): Publica
Publisher : Department of Public Administration

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.15575/jpan.v17i1.43661

Abstract

This research provides the public service performance of the Bandung City Population and Civil Registration Service (Disdukcapil) in 2022 using the Balanced Scorecard (BSC) approach which includes four perspectives: financial, customer, internal processes, and learning and development. The analysis results show that budget efficiency reached 93.87%, reflecting good management although slightly below the target. The Community Satisfaction Index (IKM) of 91.09% is in the very good category, indicating high community satisfaction with the services provided. From an internal process perspective, performance achievement exceeded the target with a value of 100.97%, however there was a decrease in performance development of 1.65% compared to the previous year. Optimizing resources, innovation services, and increasing process efficiency are important focuses in strengthening integrity that is oriented towards community needs.
Co-Authors Rahmayanti, Inka Febby Wahyu, Fitri Pebriani Zaenuddin, Fatahussalam