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Analisis Tingkat Pemahaman Terhadap Generasi Z Mengenai Pasar Uang Dan Pasar Modal Di Indonesia Dwiki Wardana Syah; Cindy Er Nisa; Mutia Zahra Lubis; Fauzi Arkhan Sembiring; Muhammad Ikhsan Harahap
Akuntansi dan Ekonomi Pajak: Perspektif Global Vol. 1 No. 2 (2024): Mei: Akuntansi dan Ekonomi Pajak: Perspektif Global (AEPPG)
Publisher : Asosiasi Riset Ekonomi dan Akuntansi Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61132/aeppg.v1i2.140

Abstract

This article aims to analyze the level of understanding among Generation Z in Medan, Indonesia, regarding the money market and capital market. The study employs a survey method with questionnaires distributed to 100 respondents aged 18-25 in Medan. The collected data are descriptively analyzed to depict the respondents' knowledge and understanding of the basic concepts, instruments, and operational mechanisms of the money market and capital market. The research findings indicate that although most of Generation Z in Medan are aware of the existence of financial markets, their understanding of the operational details and functions of the money market and capital market remains relatively low. Education and access to information are identified as primary determinants influencing this understanding level. These findings indicate the need for enhanced financial literacy through more intensive and targeted educational programs for this age group in Medan.
Analisis Praktik Manajemen Kinerja Dalam Meningkatkan Kepuasan Pelanggan Pada Perusahaan Asuransi Syariah Dwiki Wardana Syah; Zainarti Zainarti
JURNAL ILMIAH EKONOMI DAN MANAJEMEN Vol. 3 No. 1 (2025): Januari
Publisher : CV. KAMPUS AKADEMIK PUBLISING

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61722/jiem.v3i1.3494

Abstract

This study aims to analyze performance management practices in enhancing customer satisfaction in Sharia insurance companies. The research employs a descriptive qualitative approach, with data collected through in-depth interviews, direct observations, and document analysis. The findings reveal that implementing performance management based on Sharia values, such as transparency, fairness, and optimal service, significantly contributes to improving customer satisfaction. Strategies involving periodic performance evaluations, employee training, and proactive resolution of complaints have strengthened customer trust in the services provided. This study concludes that the integration of Sharia principles with effective performance management practices can be a key factor in achieving customer satisfaction in the Sharia insurance sector.
Analisis Pentingnya Meningkatkan Pengetahuan Akan Dasar-Dasar Perpajakan Bagi Generasi Milenial Dwiki Wardana Syah; Ryan Hidayat; Ridho Ramadiansyah; Lazuardi Yusuf Suharto; Dini Vientiany
Pajak dan Manajemen Keuangan Vol. 1 No. 3 (2024): Juni : Pajak dan Manajemen Keuangan
Publisher : Asosiasi Riset Ekonomi dan Akuntansi Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61132/pajamkeu.v1i3.235

Abstract

Increasing the level of understanding about taxation for the nation's next generation, namely the millennial generation, is very important to create the next generation who understand and obey taxation in order to realize a bright future for the nation. The qualitative approach method is the research methodology used in this research journal, and the type of research is literature study or also library research where this research method collects data through studying and understanding theories from related literature or different sources. The findings from this research are that it is very important for the millennial generation to be provided with knowledge about the basics of taxation as early as possible, so that the millennial generation can understand how important taxes are for the development of the country