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All Journal International Journal of Multidisciplinary: Applied Business and Education Research Journal of Governance Risk Management Compliance and Sustainability International Journal of Entrepreneurship and Sustainability Studies Journal of Social Entrepreneurship Theory and Practice
Abante, Marmelo V.
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Civil Engineering, Building, Construction & Architecture Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Environmental Science Medicine & Pharmacology Social Sciences Other

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Evaluating Workflow Automation Efficiency in A Government Agency in the Philippines Cabaobao, Jr., Andresito A.; Malubag, Sushmita L.; Briones, Jesus; Abante, Marmelo V.
International Journal of Entrepreneurship and Sustainability Studies Vol. 4 No. 2 (2024): December Volume
Publisher : Research Synergy Foundation

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31098/ijeass.v4i2.2749

Abstract

Workflow automation plays a vital role in developing efficient government operations. Anchored on the Technology Acceptance Model, this descriptive-correlational study evaluated the efficiency of using automation tools in key work processes of a Philippine government agency. A census of the population was used to gather data from the 31 employees directly involved in the subject agency’s automation processes. Data were collected through a researcher-structured, validated questionnaire via Google Forms. These data were analyzed using frequency, percentage, weighted mean, multiple linear regression, ANOVA and Pearson r correlation analysis. The findings indicated that automation tools significantly enhanced the efficacy of key work processes in terms of speed, accuracy, and collaboration. Moreover, the study also revealed that employees are generally satisfied with performing routine and repetitive tasks because of the benefits of automation tools. However, the efficacy of key work processes is not significantly related to their overall job satisfaction. The study also revealed that the perceived impact of automation tools on key work processes is not affected by the demographic profile of the employees. This study also revealed that staff resistance and system integration issues are major barriers to the adoption of workflow automation. Furthermore, the study confirmed that there was no statistically significant correlation between perceived ease of use and problems encountered with automation tools.  A strategic roadmap is proposed to improve workflow automation efficiency and address adoption-related challenges. This study also offers valuable insights for other government agencies seeking to introduce and assess similar technologies to enhance workflow and operational efficiency.
The Impact of Career Pathing Practices on Job Satisfaction of Employees at BIR Document Processing Division in RR4 - PAMPANGA Rojas, John Benedict C.; Roque, John Francis D.; Unico, Maricris G.; Abante, Marmelo V.
International Journal of Entrepreneurship and Sustainability Studies Vol. 4 No. 2 (2024): December Volume
Publisher : Research Synergy Foundation

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31098/ijeass.v4i2.2806

Abstract

This research investigates the impact of career pathing on job satisfaction among employees of the Bureau of Internal Revenue (BIR) Document Processing Division in RR4, Pampanga. Career pathing is a strategic framework designed to outline clear advancement trajectories and to align skill development opportunities with promotions. This study uses a descriptive correlational design, incorporating a survey of 73 employees to assess the level of career pathing implementation and its relationship with job satisfaction. Data were analyzed using statistical methods to determine the strength of the correlation between career pathing practices and job satisfaction. Findings suggest that job promotions play a significant role in enhancing motivation and commitment, supporting the existing literature that shows a positive correlation between perceived advancement opportunities and job satisfaction. In the context of the Philippines, perceptions of career pathing are pivotal to job satisfaction because they influence workplace relationships and organizational culture. However, bureaucratic structures in government agencies can hinder career progression, leading to low employee morale and productivity. This research provides insights into the effectiveness of promotion criteria and transparency in BIR career pathing practices. The findings are expected to offer recommendations that enhance employee satisfaction and improve organizational stability. By contributing to the understanding of how career pathing can be optimized, this study seeks to help public sector organizations better meet their employees’ career aspirations.
Compensation Scheme and Financial Well-being of Government Employees in the National Capital Region Tadeja, Angelica Louise C.; Ranque, Maevel S.; Unico, Maricris; Abante, Marmelo V.
International Journal of Entrepreneurship and Sustainability Studies Vol. 4 No. 2 (2024): December Volume
Publisher : Research Synergy Foundation

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31098/ijeass.v4i2.2807

Abstract

This research investigates the relationship between compensation and financial well-being among government employees in the National Capital Region (NCR), focusing specifically on the Bureau of Internal Revenue (BIR) Collection Service divisions. Utilizing a descriptive comparative-correlational design, the study analyzes data collected from 129 employees through a structured questionnaire to assess various aspects of the compensation scheme and its impact on financial well-being. The research delves into key elements of the compensation scheme, including salary satisfaction, the bonus structure, job grades, and salary adjustment processes. It evaluates how these factors contribute to employees' overall satisfaction with their compensation. Additionally, the study explores financial well-being by examining indicators such as income sufficiency, debt management, financial knowledge and skills, financial stability, and retirement preparedness. Significant demographic differences in perceptions of compensation and financial well-being are also investigated, with the research analyzing how these perceptions vary across age, gender, job position, years of service, educational attainment, monthly salary, and additional benefits and allowances. One of the central findings of the study is the moderate correlation between compensation and financial well-being, highlighting that improvements in the compensation system can lead to enhanced financial security and satisfaction among employees. While the majority of respondents report moderate satisfaction with their salaries and benefits, concerns remain regarding the adequacy of bonuses, limited opportunities for promotion, and the alignment of salary adjustments with performance. The study also emphasizes the importance of addressing specific demographic concerns, such as providing age-appropriate support, promoting financial literacy across gender identities, and ensuring equitable compensation across different job positions and educational levels. The research concludes with recommendations for policymakers and organizations to reform the compensation scheme, addressing these key areas to improve the financial well-being and satisfaction of government employees in the NCR.
Living with the Virus: Graduate School Students Evaluation of Stressors Related to the Pandemic Geronimo, Jessica Frey Shane S.; Morada, Charmaine M.; Reyes, Joseph Niño A.; Zapanta-Ribu, Mary Shaira Christa; Vigonte, Florinda G.; Malang, Bernandino P.; Abante, Marmelo V.
International Journal of Multidisciplinary: Applied Business and Education Research Vol. 3 No. 12 (2022): International Journal of Multidisciplinary: Applied Business and Education Res
Publisher : Future Science / FSH-PH Publications

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.11594/ijmaber.03.12.10

Abstract

The Coronavirus Disease (COVID-19) becomes a global threat in March of 2020. Several countries were on lockdown. It affects health and results in post-traumatic stress disorder (PTSD). During the quarantine and lockdown, the lack of freedom resulted to psychological consequences. In the Philippines, it was March 15, 2020 when the initial COVID-19 was instituted commonly recalled due to lockdown and canceled classes. Filipinos in general and students in particular were worried of their health information including vaccine availability, efficacy, and infection rates. Mental health is impaired by pandemic risks. UNICEF Philippines, then, advocated alternative and continuing learning. The major purpose of this research is to determine graduate students' levels of stress during the COVID-19 outbreak. The descriptive-correlational design was used for the quantitative investigation. The 150 responders are selected at random from Metro Manila master's degree students in the academic year 2022-2023. The adopted questionnaire consists of seven items that are multidimensional scales with psychometric qualities. Using chi-square, the findings revealed that, among demographic profiles, only age showed a significant relationship with the association of global stress. Thus, it can be stated that age is a crucial factor in assessing the global stress of graduate students. COVID-19 is more contagious in adults, reflecting their anxiety and stress during the epidemic.
Demographics and Awareness of Pag-Ibig Fund’s E-Government Service Among Private Employees in the Philippines Masinas, Annah Erania; Marbibi, Joyce Anne T. Pini; Buena, Mae Michelle; Vigonte, Florinda; Malang, Bernandino P.; Abante, Marmelo V.
International Journal of Multidisciplinary: Applied Business and Education Research Vol. 3 No. 11 (2022): International Journal of Multidisciplinary: Applied Business and Education Res
Publisher : Future Science / FSH-PH Publications

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.11594/ijmaber.03.11.28

Abstract

E-government is gaining prominence, and more research is being conducted on the topic. This study aims to find out how familiar people are with e-government services, why they use or don't use them, and if there is a significant link between demographics and client awareness of e-governance Pag-IBIG Fund offers. A survey using Google forms was carried out to obtain the necessary information on the individuals working for Mang Inasal in Nueva Vizcaya. The study analyzed 191 replies to discover the characteristics that influenced their awareness and use of Pag-IBIG Fund's e-government services. Contrary to what has always been assumed, 71.2% of the respondents are aware of the E-Government services offered by Pag-IBIG Fund - this number shows a formidable familiarity among the people of Mang Inasal in Nueva Vizcaya. Using Spearman’s Correlation and analysis, it also indicated that there is no significant relationship between age (p=.247), educational degree (p=.391), and Income (p=.113) over the awareness of the E-Government Services offered by Pag-IBIG Fund. These insights should be helpful to academics, professionals, and decision-makers.
Patient Satisfaction on Services Rendered by Malasakit Center in Amang Rodriguez Memorial Medical Center Habon, Mary Apple F.; Jamandre, Ma. Venessa B.; Malco, RRexy T.; Vigonte, Florinda G.; Malang, Bernandino P.; Abante, Marmelo V.
International Journal of Multidisciplinary: Applied Business and Education Research Vol. 4 No. 1 (2023): International Journal of Multidisciplinary: Applied Business and Education Rese
Publisher : Future Science / FSH-PH Publications

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.11594/ijmaber.04.01.02

Abstract

This study was carried out to determine the level of patient satisfaction with the services rendered by the Malasakit Center in Amang Rodriguez Memorial Medical Center. It aimed to identify the service frequently requested by the patient and/or their representative and its frequency, as well as the level of satisfaction. This study employed descriptive research to describe the nature of the situation that existed in the study together with a survey questionnaire as the research instrument tool. The 125 respondents were selected through convenience sampling. The findings of this study revealed that most of the patients and their representatives’ access Malasakit centers with the query on the document requirement. Eight other services were also sought from the Malasakit Center such as medical help/aid, follow up and status of the documents submitted. These services were rated with a high level of satisfaction with a weighted mean rating of 3.84. The study concluded that various services were accessed by the patients and/or patients' representatives. The patients' and/or patients' representatives' degree of satisfaction with the service of the Malasakit Center at the Amang Rodriguez Memorial Medical Center is extremely high or highly satisfactory. The health practitioners will be educated and equipped to handle the services provided by the Malasakit Center as a result of these measures.
Problems and Concerns at the Sheriff’s Office of the National Labor Rela-tions Commission – National Capital Region Arbitration Branch (Nlrc-Ncrab) with the Writ of Execution Muñoz, Arnold D.; Montes, Christine Joyce V.; Ayaay, John Patrick V.; Vigonte, Florinda G.; Malang, Bernandino P.; Abante, Marmelo V.
International Journal of Multidisciplinary: Applied Business and Education Research Vol. 3 No. 11 (2022): International Journal of Multidisciplinary: Applied Business and Education Res
Publisher : Future Science / FSH-PH Publications

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.11594/ijmaber.03.11.13

Abstract

This study aims to address the encountered problems and concerns of the National Labor Relations Commission – National Capital Region Arbitration Branch (NLRC-NCRAB) Sheriffs in implementing the writ of execution. A quantitative and descriptive research approach was used, with a survey questionnaire as the research instrument tool. 29 active sheriffs in the NLRC-NCRAB were the respondents of this study. Findings show that most of the incumbent sheriffs at the NLRC- NCRAB are 51-65 years old, have been in the service for at least 6-10 years, and are college graduates. A substantial number received more or less 11-20 writs of execution in a month; a more significant number satisfied an average of 1-10 writs. It was concluded that among the problems and concerns at the Sheriff’s Office regarding the issuance of the writ is the “non-issuance of the break-open, contempt order, and show-cause order” being the top compared to other raised issues encountered by them (M=3.93). It also reveals that parties' compliance relative to the writ, a predominant calculated mean of 3.86, points to the “no coordination by the prevailing parties with the sheriff assigned to the case” and is considered similarly “serious.” Correlatively, the results reveal that in terms of writ implementation, the “non-provision of bonded warehouse and towing vehicles” exhibited the most rated among the enumerated issues and was interpreted “very serious” problem being encountered by the NLRC-NCRAB Sheriffs with a determined mean average of 4.28.
Impact of Supply Chain Management on Organizational Sustainability: The Case of a Philippine Food Manufacturing Company Aranzamendez, Carol Heart N.; An, Cherry May; Briones, Jesus; Abante, Marmelo V.
Journal of Governance Risk Management Compliance and Sustainability Vol. 5 No. 1 (2025): April Volume
Publisher : Center for Risk Management & Sustainability and RSF Press

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31098/jgrcs.v5i1.2816

Abstract

Supply chain management (SCM) is vital for an organization’s sustainability objectives. This study assesses the SCM practices of a Philippine food manufacturing company, evaluates its organizational sustainability, and examines the relationship between the two. This descriptive-quantitative research used a researcher-structured questionnaire to gather insights from 134 randomly selected employees involved in SCM tasks across various departments of the subject food manufacturing company. The data gathered from the respondents were analyzed using weighted mean, standard deviation, frequency, percentage, and Pearson correlation coefficient analysis. The findings revealed that the company is demonstrating strong performance in all SCM dimensions covered in this study, while the company also showed excellent organizational sustainability in terms of economic, environmental, and social dimensions. The study also found a high significant positive correlation between SCM practices and organizational sustainability, indicating that the excellent performance of a company’s SCM practices directly contributed to enhancing its sustainability outcomes. Based on these findings, several opportunities were identified to further optimize SCM practices and bolster sustainability efforts of the company. This study can offer valuable insights for industry stakeholders to continuously improve their SCM practices in order to drive sustainable operations in the food manufacturing sector.
Remote Accountants' Role in Advancing United Nations Sustainable Development Goals: The Case of a Philippine Fund Services Company Benavides, Crizabel Mye A.; Jubahib, Mary Jean G.; Encarguis, Ana Belen B.; Briones, Jesus P.; Abante, Marmelo V.
Journal of Social Entrepreneurship Theory and Practice Vol. 3 No. 2 (2024): December
Publisher : Research Synergy Foundation

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31098/jsetp.v3i2.2755

Abstract

Remote accountants who work from any location with Internet access and leverage digital tools and cloud-based systems contribute to the value creation and sustainability of organizations. This study evaluated the role of remote accountants in advancing United Nations Sustainable Development Goals (SDGs) 8 (Decent Work and Economic Growth), 9 (Industry, Innovation, and Infrastructure), and 10 (Reducing Inequality). A structured questionnaire was used to gather data from 60 remote accountants in a Philippine fund service company, with descriptive correlational methods applied to identify patterns. The findings revealed active engagement among remote accountants in supporting sustainable practices, innovation, and inclusion although various organizational challenges persist. The study also disclosed the existence of significant relationship between the role of accountants in financial reporting and their contribution to advancing SDGs. However, it was found that there is no significant relationship between their role relative to financial reporting and the barriers to advancing SDGs. Similarly, no significant relationship was noted between their contribution to SDGs and barriers to advancing SDGs. This study proposes strategic recommendations to enhance investment accuracy, technology adoption, and workforce skills to address these challenges. Key initiatives include specialized training, resource optimization, technological upskilling, and the promotion of fair practices to strengthen inclusion and equality. Finally, the study affirmed the strategic role that remote accountants could assume in driving sustainability in financial services and pointed out investment and policy directions where improvements could be sought to optimize sustainability.
Co-Authors An, Cherry May Aranzamendez, Carol Heart N. Ayaay, John Patrick V. Benavides, Crizabel Mye A. Briones, Jesus Briones, Jesus P. Buena, Mae Michelle Cabaobao, Jr., Andresito A. Encarguis, Ana Belen B. Geronimo, Jessica Frey Shane S. Habon, Mary Apple F. Jamandre, Ma. Venessa B. Jubahib, Mary Jean G. Malang, Bernandino P. Malco, RRexy T. Malubag, Sushmita L. Marbibi, Joyce Anne T. Pini Masinas, Annah Erania Montes, Christine Joyce V. Morada, Charmaine M. Muñoz, Arnold D. Ranque, Maevel S. Reyes, Joseph Niño A. Rojas, John Benedict C. Roque, John Francis D. Tadeja, Angelica Louise C. Unico, Maricris Unico, Maricris G. Vigonte, Florinda Vigonte, Florinda G. Zapanta-Ribu, Mary Shaira Christa