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All Journal Journal La Bisecoman Innovative: Journal Of Social Science Research
Rasmika, Rasmika
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Management Strategy in Public Services at the Civil Registry Office Rasmika, Rasmika; Mujahid, Mujahid; Suyuthi, Nurmadhani Fitri
Journal La Bisecoman Vol. 4 No. 5 (2023): Journal La Bisecoman
Publisher : Newinera Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37899/journallabisecoman.v4i5.1644

Abstract

This study aims to analyse management strategies in public service at the Dukcapil Office of Penajam Paser Utara Regency. The focus of this research is to evaluate the strategies implemented to enhance the quality and efficiency of public services related to population registration, civil registration, and data management. Understanding these strategies is expected to provide valuable recommendations for improving services in the future. The research employs a qualitative approach, conducting in-depth interviews with key informants including the Head of Data Utilization and Service Innovation, the Head of Population Registration, the Head of Civil Registration, the Head of Population Administration Information Management, and members of the general public. Data were collected through interviews and direct observation. Data analysis was performed using interactive model techniques, allowing for comprehensive insight and understanding of the applied management strategies. The results reveal that the Dukcapil Office of Penajam Paser Utara Regency has implemented a comprehensive management strategy in public service. Thorough planning, including the integration of technology and online systems, facilitates highly efficient population registration and civil registration processes. Effective organization ensures that human resources and technology are well-managed to achieve service goals. Guidance through training and simulations ensures that staff perform their duties competently. Control is exercised by monitoring and evaluating systems and staff performance to maintain service quality. These strategies have enhanced the quality and efficiency of public services, providing greater convenience and trust to the public in the administration of population and civil registration in Penajam Paser Utara Regency.
Pengaruh Edukasi Melalui Program Kelas Ibu Hamil Terhadap Pengetahuan Tentang Risiko Tinggi dan Motivasi dalam Kunjungan ANC Pada Ibu Hamil TM II di UPTD Puskesmas Gunung Tabur Rasmika, Rasmika; Hadiningsih, Eka Frenty; Risnawati, Risnawati; Astutik, Widya
Innovative: Journal Of Social Science Research Vol. 5 No. 3 (2025): Innovative: Journal Of Social Science Research
Publisher : Universitas Pahlawan Tuanku Tambusai

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31004/innovative.v5i3.18832

Abstract

Salah satu faktor yang berkontribusi terhadap angka kematian ibu (AKI) salah satunya adalah ketidaktahuan ibu hamil mengenai risiko tinggi saat kehamilan dan rendahnya kunjungan ANC. Dampak dari rendahnya kunjungan ANC salah satunya adalah dapat membahayakan ibu maupun janin. Berbagai informasi penting terkait kehamilan dan persalinan dapat di peroleh pada saat Kelas Ibu Hamil. Edukasi yang diberikan dalam Kelas Ibu Hamil akan meningkatkan kesadaran ibu hamil tentang pemeriksaan ANC. Penggunaan metode ceramah dengan leaflet sebagai alat bantu visual edukasi dapat menjadikan informasi yang disampaikan lebih mudah diingat dan dimaknai secara mendalam. Tujuan Penelitian : untuk mengetahui pengaruh edukasi melalui program kelas ibu hamil terhadap pengetahuan tentang risiko tinggi serta motivasi dalam kunjungan ANC pada ibu hamil TM II di Puskesmas Gunung Tabur Metode Penelitian : jenis penelitian yang digunakan yakni penelitian Kuantitatif dengan desain Pre Experimental. Rancangan penelitian menggunakan one group Pre-test and Post-test Group Design. Teknik pengambilan sampel dalam penelitian ini adalah menggunakan Purposive sampling dengan jumlah sampel sebanyak 54 orang. Analisis data menggunakan uji wilcoxon. Hasil penelitian : Hasil uji wilcoxon menunjukkan bahwa nilai p value = 0,000 (p< 0,05) untuk variabel pengetahuan dan untuk variabel motivasi kunjungan ANC nilai p value = 0,000 (P< 0,05). Kesimpulan : Edukasi melalui program Kelas Ibu Hamil dapat meningkatakan pengetahuan dan kunjungan ANC Ibu hamil TM II One of the factors contributing to the maternal mortality rate (MMR) is the ignorance of pregnant women about high risks during pregnancy and low ANC visits. One of the impacts of low ANC visits is that it can endanger the mother and fetus. Various important information related to pregnancy and childbirth can be obtained during the Pregnant Women's Class. The education provided in the Pregnant Women's Class will increase pregnant women's awareness about ANC check-ups. The use of lecture methods with leaflets as visual educational aids can make the information conveyed easier to remember and deeply interpreted. Research Objectives: to determine the effect of education through the pregnant women's class program on knowledge about high risk and motivation in ANC visits in TM II pregnant women at Gunung Tabur Health Center Research Methods: the type of research used is Quantitative research with Pre Experimental design. The research design uses one group Pre-test and Post-test Group Design. The sampling technique in this study was purposive sampling with a total sample size of 54 people. Data analysis using the Wilcoxon test. Research results: The results of the Wilcoxon test showed that the p value = 0.000 (p < 0.05) for the knowledge variable and for the ANC visit motivation variable the p value = 0.000 (P < 0.05). Conclusion: Education through the Pregnant Women Class program can increase knowledge and ANC visits for pregnant women TM II.
Co-Authors astutik, widya Hadiningsih, Eka Frenty Mujahid Mujahid, Mujahid Nurmadhani Fitri Suyuthi Risnawati Risnawati