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All Journal IKRA-ITH Informatika : Jurnal Komputer dan Informatika Jurnal Informasi Sains dan Teknologi (ISAINTEK) Jurnal Pengabdian West Science
Aprikasari, Manda
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Humanities Computer Science & IT Decision Sciences, Operations Research & Management Education Public Health Social Sciences Other

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Journal : IKRA-ITH Informatika : Jurnal Komputer dan Informatika

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Optimalisasi Operasional Layanan dan Integrasi Sistem pada Arsitektur Perusahaan PT X melalui Penerapan TOGAF ADM Benedicta, Laurence; Aprikasari, Manda; Rachmatsyah, Agus Dendi; Atmojo, Wahyu Tisno
IKRA-ITH Informatika : Jurnal Komputer dan Informatika Vol. 9 No. 2 (2025): IKRAITH-INFORMATIKA Vol 9 No 2 Juli 2025
Publisher : Fakultas Teknik Universitas Persada Indonesia YAI

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37817/ikraith-informatika.v9i2.4390

Abstract

This research discusses the application of the TOGAF ADM method in modelling X Ltd,which operates in the field of printing and book publishing services. X Ltd facesoperational challenges that are still manual and not fully integrated with the system sothat the service operational process becomes ineffective in terms of time. This researchaims to design an integrated architecture, including business process architecture,application and data architecture, and technology architecture. The research method usesa qualitative approach by conducting interviews with two sources from X Ltd to analyzecurrent operations. The results show that TOGAF ADM can help X Ltd Optimizes itsoperational system, accelerates data management, publishing books, and improvingcustomer service, and facilitating adaptation to changes through new system architecturemodelling.
Co-Authors Adrielvino, Nathanael Abel Andrew Andrew, Andrew Atmojo, Wahyu Tisno Ayunda, Afifah Trista Benedicta, Laurence Clarinda , Marcellina Aurelia Elizabeth Hiu , Jesslyn Juana Januponsa Dio Firizqi Rachmatsyah, Agus Dendi Wiryaatmaja , Christopher Louis