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DIGITAL LITERACY AND ONLINE TRUST TO AVOID CYBERBULLYING ANONYMITY AMONG TWITTER ROLE PLAYERS COMMUNITY Hendrayani, Putri Fajar Ayu
Interaksi: Jurnal Ilmu Komunikasi Vol 13, No 1 (2024): June 2024
Publisher : Master of Communication Science Program, Universitas Diponegoro

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.14710/interaksi.13.1.37-59

Abstract

This study aims to present the importance of digital literacy skills and the developed of an online trust to avoid cyberbullying anonymity mechanisms among Twitter role players as a virtual community. This study uses three main theories, namely: “Digital Identities: Creating and Communicating the Online Self”; “Online trust: A Stakeholder Perspective, Concepts, Implications, And Future Directions”; and “Anonymity, Pseudonymity, and Deliberation: Why Not Everything Should Be Connected”. This study uses a quantitative method using a descriptive approach to describe the findings of the results in the field in detail. The cross-table is used as an analytical tool to see whether there is an impact on the variable being tested. In this study, it was found that the results of the analysis on the impact of digital literacy and cyberbullying anonymity using a cross-table showed no impact between the two variables, which means that digital literacy skills have no impact whatsoever on avoiding cyberbullying anonymity among Twitter role players. While the results of the analysis on the impact of online trust and cyberbullying anonymity using a cross-table show that there is an impact in the moderate category between the two variables, which means that the formation of online trust has quite an impact on avoiding cyberbullying anonymity among Twitter role players.
Benefit of Knowledge Sharing in Virtual Community of Practice (VCoP): A Systematic Literature Review Hendrayani, Putri Fajar Ayu; Salim, Tamara Adriani; Wibowo, Muhammad Prabu; Sani, Mad Khir Johari Abdullah
Palimpsest: Jurnal Ilmu Informasi dan Perpustakaan Vol. 16 No. 1 (2025): PALIMPSEST: JURNAL ILMU INFORMASI DAN PERPUSTAKAAN
Publisher : Universitas Airlangga

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.20473/pjil.v16i1.65880

Abstract

Latar belakang: Knowledge sharing (KS) di Virtual Communities of Practice (VCoP) telah menjadi elemen kunci dalam menciptakan keunggulan kompetitif organisasi, terutama di era digital. Tujuan: Penelitian ini bertujuan untuk mengeksplorasi manfaat KS dalam VCoP melalui metode systematic literature review. Metode: Penelitian dilakukan dengan menganalisis 11 artikel primer yang dipilih menggunakan pendekatan PRISMA, mencakup publikasi dari 2019 hingga 2024, yang berfokus pada bagaimana KS meningkatkan pembelajaran individu, menciptakan pengetahuan baru, dan mendukung inovasi organisasi. Hasil: Hasil analisis menunjukkan bahwa KS dalam VCoP mendukung kolaborasi yang efektif di antara anggota, memungkinkan mereka untuk berbagi pengalaman, mendiskusikan solusi, dan mengembangkan kebijakan yang lebih relevan. Faktor kunci keberhasilan KS mencakup kepercayaan antar anggota, dukungan teknologi yang memadai, dan peran fasilitator yang kompeten. Kepercayaan menciptakan lingkungan yang aman untuk berbagi pengetahuan tacit maupun eksplisit, sementara teknologi mendukung interaksi lintas geografis. Fasilitator memainkan peran penting dalam memoderasi diskusi, membangun kepercayaan, dan memastikan keterlibatan aktif anggota. Kesimpulan: Penelitian ini menyimpulkan bahwa KS dalam VCoP berkontribusi pada peningkatan pembelajaran individu, pengembangan keterampilan profesional, dan penciptaan pengetahuan baru yang relevan. Dengan menciptakan lingkungan kolaboratif yang terorganisir, VCoP menjadi sarana efektif untuk meningkatkan daya saing dan inovasi organisasi. Oleh karena itu, investasi dalam pengelolaan VCoP dan pelatihan anggota komunitas sangat diperlukan untuk memastikan keberlanjutan dan efektivitas KS. Studi ini memberikan wawasan penting bagi para praktisi dan peneliti dalam mengembangkan strategi manajemen pengetahuan yang holistik.   Background: Knowledge Sharing (KS) in Virtual Communities of Practice (VCoP) has become a key element in creating organizational competitive advantage, especially in the digital era. Purpose: This study aims to explore the benefits of KS in VCoP using the systematic literature review method. Methods:The research was conducted by analyzing 11 primary articles selected through the PRISMA approach, covering publications from 2019 to 2024, focusing on how KS enhances individual learning, facilitates knowledge creation, and supports organizational innovation. Results: The analysis revealed that KS in VCoP fosters effective collaboration among members, enabling them to share experiences, discuss solutions, and develop more relevant policies. Key success factors of KS include trust among members, adequate technological support, and the role of competent facilitators. Trust creates a safe environment for sharing both tacit and explicit knowledge, while technology supports interactions across geographical boundaries. Facilitators play a crucial role in moderating discussions, building trust, and ensuring active member engagement. Conclusion: This study concludes that KS in VCoP contributes to enhancing individual learning, developing professional skills, and creating relevant new knowledge. By creating an organized collaborative environment, VCoP serves as an effective medium to boost organizational competitiveness and innovation. Therefore, investment in managing VCoP and training community members is essential to ensure the sustainability and effectiveness of KS. This study provides valuable insights for practitioners and researchers in developing holistic knowledge management strategies.