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All Journal AKADEMIK: Jurnal Mahasiswa Ekonomi & Bisnis Innovative: Journal Of Social Science Research
Dzulqornain, Muhammad
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Humanities Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Law, Crime, Criminology & Criminal Justice Public Health Other

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Financial Performance Segmentation Changes of Indonesian Insurance Companies Listed on Indonesia Stock Exchange (IDX) Dewi, Puspita; Dzulqornain, Muhammad; Heikal, Jerry
Innovative: Journal Of Social Science Research Vol. 5 No. 1 (2025): Innovative: Journal Of Social Science Research
Publisher : Universitas Pahlawan Tuanku Tambusai

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31004/innovative.v5i1.15863

Abstract

The acquisition is one of the techniques for creating and preserving the firm's survival, especially if unforeseen circumstances occur that are averse to a company, such as in the insurance industry during the Covid-19 pandemic. This study examines the financial performance segmentation changes of Indonesian insurance companies listed on the Indonesia Stock Exchange (IDX) in the context of the Covid-19 pandemic's impact on the industry. Utilizing a quantitative research design, the research employs K-Means Clustering to analyse key financial performance indicators, including Debt-to-Equity Ratio (DER), Return on Equity (ROE), Net Profit Margin (NPM), and Risk-Based Capital (RBC) for the periods of December 2021 and December 2022. The findings reveal significant shifts in the financial health and risk profiles of these companies, highlighting the importance of robust financial metrics in acquisition strategies. The study further investigates the financial ratios for December 2023 to assess the outcomes of recent acquisitions, such as that of PT Lippo General Insurance Tbk by Hanwha Life, and whether these acquisitions have resulted in synergistic benefits. The insights gained from this research provide valuable implications for stakeholders, including potential acquirers and regulators, by enhancing their understanding of market dynamics and informing strategic decision-making in the evolving insurance landscape of Indonesia..
Implementasi Aplikasi Genesys dalam Bisnis Properti: Analisis Etnografi di PT WR (Badan Usaha Milik Negara) dan PT PI (Perusahaan Swasta) Rahmi, Mutia; Heikal, Jerry; Dzulqornain, Muhammad; Osthar, Fidy Rachman
AKADEMIK: Jurnal Mahasiswa Ekonomi & Bisnis Vol. 5 No. 3 (2025): AKADEMIK: Jurnal Mahasiswa Ekonomi & Bisnis
Publisher : Perhimpunan Sarjana Ekonomi dan Bisnis

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37481/jmeb.v5i3.1456

Abstract

This study investigates the implementation of the Genesys application as an integrated system in the property business sector, focusing on two companies with distinct organizational types: PT WR (a state-owned enterprise) and PT PI (a private company). Employing a qualitative method with an ethnographic approach, data were collected through in-depth interviews, life histories, and document analysis. The study examines the reasons behind the system transition, the duration and process of implementation, the obstacles encountered, and the users’ experiences. Results indicate that PT WR completed implementation within six months, while PT PI required 14 months due to assumptions about standardized needs and internal adaptation delays. Challenges included system migration, lack of customization, and limited familiarity among certain departments, such as tenant relations and accounting. Management responses differed: PT WR initially switched to another system (Propertex) before returning to Genesys, while PT PI opted for continuous training and system adjustments in collaboration with the Genesys team. Ultimately, both companies experienced improvements in financial reporting, bank reconciliation, automated billing, tax invoice processing, and communication with tenants. This study underscores the role of management involvement, organizational readiness, and technical support in successful system integration. The ethnographic approach enriches the analysis by capturing behavioral and cultural dynamics throughout the digital transformation process.
Co-Authors Heikal, Jerry Osthar, Fidy Rachman Puspita Dewi, Puspita Rahmi, Mutia