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EDUKASI KELISTRIKAN PADA MASYARAKAT MELALUI MEDIA SOSIAL INSTAGRAM PT PLN UP3 SURABAYA UTARA Damayanti, Diana Putri; Widowati, Dyah
Bestari: Jurnal Pengabdian Kepada Masyarakat Vol 5, No 1 (2025)
Publisher : Sekolah Tinggi Keguruan dan Ilmu Pendidikan (STKIP) Melawi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.46368/dpkm.v5i1.3397

Abstract

Abstrac. Providing electricity to the public is an important aspect in efforts to increase understanding about the wise and safe use of electrical energy. PT PLN (Persero) UP3 North Surabaya, as an electricity service provider, has a strategic role in providing relevant information to the public regarding electricity aspects. One effective method for conveying this education is through social media. This research aims to analyze the role of social media as a means of electricity education by PT PLN UP3 North Surabaya. In this research, the author examines various educational content disseminated via social media platforms such as Instagram, Facebook, and Twitter, and their impact on increasing public understanding of aspects of electricity, such as efficient energy use, electrical safety, and energy sustainability. The research results show that social media has become an effective communication tool in increasing public awareness about the importance of wise and safe use of electrical energy, as well as expanding the reach of education to a wide audience. With an interesting and informative approach, PT PLN UP3 North Surabaya succeeded in educating the public to better understand their rights and obligations as electricity users, as well as the importance of maintaining the sustainability of energy resources in Indonesia. Keywords: Electrical Education, Social Media, PT PLN UP3 North Surabaya, Use of Electrical Energy, Electrical Safety, Energy Sustainability.Abstrak. Edukasi kelistrikan kepada masyarakat merupakan salah satu aspek penting dalam upaya meningkatkan pemahaman tentang penggunaan energi listrik secara bijak dan aman. PT PLN (Persero) UP3 Surabaya Utara, sebagai penyedia layanan kelistrikan, memiliki peran strategis dalam memberikan informasi yang relevan kepada masyarakat terkait aspek kelistrikan. Salah satu metode yang efektif dalam menyampaikan edukasi tersebut adalah melalui media sosial. Penelitian ini bertujuan untuk menganalisis peran media sosial sebagai sarana edukasi kelistrikan oleh PT PLN UP3 Surabaya Utara. Dalam penelitian ini, penulis mengkaji berbagai konten edukasi yang disebarluaskan melalui platform media sosial seperti Instagram, Facebook, dan Twitter, serta dampaknya terhadap peningkatan pemahaman masyarakat mengenai aspek kelistrikan, seperti pemakaian energi yang efisien, keselamatan listrik, dan keberlanjutan energi. Hasil penelitian menunjukkan bahwa media sosial telah menjadi alat komunikasi yang efektif dalam meningkatkan kesadaran masyarakat tentang pentingnya penggunaan energi listrik yang bijak dan aman, serta memperluas jangkauan edukasi kepada khalayak luas. Dengan pendekatan yang menarik dan informatif, PT PLN UP3 Surabaya Utara berhasil mengedukasi masyarakat untuk lebih memahami hak dan kewajiban mereka sebagai pengguna listrik, serta pentingnya menjaga keberlanjutan sumber daya energi di Indonesia.Kata Kunci: Edukasi Kelistrikan, Media Sosial, PT PLN UP3 Surabaya Utara, Penggunaan Energi Listrik, Keselamatan Listrik, Keberlanjutan Energi.
Jurnal Menu Variety, Price, And Service Quality Drive Catering Purchases: Keragaman Menu, Harga, dan Kualitas Layanan Menjadi Faktor Penentu dalam Keputusan Pembelian Jasa Katering Damayanti, Diana Putri; Rusdianto, R. Yuniardi
Academia Open Vol. 11 No. 1 (2026): June
Publisher : Universitas Muhammadiyah Sidoarjo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21070/acopen.11.2026.13535

Abstract

General Background: The catering industry has experienced significant growth driven by increasing demand for food services across various events, requiring businesses to adopt effective marketing strategies to attract consumers. Specific Background: Catering providers offer diverse menu options, competitive pricing, and service quality to meet customer preferences and support purchasing decisions. Knowledge Gap: Previous studies have reported inconsistent findings regarding the roles of menu variety and price in shaping purchasing decisions, necessitating further empirical investigation. Aims: This study examines the relationships between menu variety, price, and service quality and purchasing decisions at a catering business in Sidoarjo. Results: Using a quantitative causal comparative approach with 100 respondents and multiple regression analysis, the findings show that menu variety (β = 0.307; p = 0.007), price (β = 0.366; p = 0.001), and service quality (β = 0.358; p < 0.001) each demonstrate positive and significant relationships with purchasing decisions, both partially and simultaneously (F = 33.080; p < 0.001). Novelty: This study confirms the combined and individual roles of key marketing variables within a single empirical model in the catering context. Implications: The findings provide practical guidance for catering businesses to prioritize diversified menus, appropriate pricing, and improved service quality to support consumer purchasing decisions. Highlights: All examined variables show statistically significant positive relationships with consumer choices. Simultaneous testing confirms the combined role of marketing variables in decision formation. Regression results indicate consistent contributions across all independent factors. Keywords: Menu Variety, Price, Service Quality, Purchasing Decision