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All Journal JURNAL MANAJEMEN MOTIVASI JURNAL MANAJEMEN AKUNTANSI (JUMSI)
Nurafni, Anggi
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Decision Sciences, Operations Research & Management Economics, Econometrics & Finance

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Peran Koperasi Dalam Mendorong Pengembangan UMKM Di Masyarakat Kota Medan Dwika, Galuh Citra Sukma; Nurafni, Anggi; Barus, Vivi Aprinilova; Zhafira, Tengku Aiena; Hayati, Fitri
Jurnal Manajemen Akuntansi (JUMSI) Vol 5, No 1: 2025
Publisher : Universitas Labuhanbatu

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36987/jumsi.v5i1.6910

Abstract

This study examines the important role of cooperatives in promoting the growth of Micro, Small and Medium Enterprises (MSMEs) in Medan City. Cooperatives serve as a collaborative platform for their members, which in turn improves access to capital, training and marketing. In particular, savings and loan cooperatives are expected to make a significant contribution to the development of MSMEs, while adhering to existing sharia principles. the research method used is descriptive qualitative. the results of this study show that cooperatives have the ability to increase people's income and quality of life through better financial services and training programs for MSME actors. Thus, it can be concluded that cooperatives have a strategic role in empowering MSMEs, but must still pay attention to service quality to meet consumer expectations.
Penerapan Pelaksanaan Program One Stop Service (OSS) Dalam Meningkatkan Manajemen Pelayanan Administrasi Publik di Kantor Camat Medan Tembung Nurafni, Anggi; Imsar, Imsar; Aisyah, Siti
JURNAL MANAJEMEN MOTIVASI Vol 22 No 1 (2026): Jurnal Manajemen Motivasi
Publisher : Universitas Muhammadiyah Pontianak

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

This study examines the implementation of the One Stop Service (OSS) at the Medan Tembung District Office using a qualitative approach and NVIVO 15 analysis. Findings reveal that OSS remains semi-integrated, with major gaps in technology, human resources, processes, information, and organizational values. These hinder service integration and user orientation. The study concludes that OSS success depends not only on technology but also on institutional capacity, HR competence, and inter-agency coordination.
Co-Authors Barus, Vivi Aprinilova Dwika, Galuh Citra Sukma Fitri Hayati Imsar, Imsar Siti Aisyah Zhafira, Tengku Aiena