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BUSINESS PROCESS MANAGEMENT IN IT COMPANY: SYSTEMATIC LITERATURE REVIEW Alaric Rasendriya Aniko; Alif Noorachmad Muttaqin; Muhamad Ivan Fadilah
SITEKNIK: Sistem Informasi, Teknik dan Teknologi Terapan Vol. 1 No. 2 (2024): July
Publisher : RAM PUBLISHER

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.5281/zenodo.14715015

Abstract

Dalam era pertumbuhan teknologi digital, Business Process Management (BPM) menjadi krusial untuk meningkatkan efisiensi operasional perusahaan IT. Paper ini menyajikan tinjauan sistematis terhadap penerapan BPM di perusahaan IT, mengidentifikasi praktik terbaik, dampak integrasi teknologi canggih (AI, Big Data, Cloud Computing), dan mengungkap tantangan operasional. Hasil penelitian menunjukkan bahwa BPM menjadi pendekatan strategis untuk menganalisis dan memperbaiki aktivitas bisnis dasar perusahaan IT. Integrasi teknologi canggih memberikan dampak positif, terutama dalam identifikasi kelemahan proses bisnis menggunakan Big Data. Meski demikian, tantangan melibatkan pemilihan alat BPM yang sesuai, resistensi praktisi BPM terhadap teknologi baru, dan integrasi yang kurang optimal dengan persyaratan IoT. Penelitian ini diharapkan dapat membantu perusahaan IT mengelola proses bisnis dengan lebih efektif di tengah tantangan perubahan teknologi yang terus berkembang.
User Experience Development in Elderly Heart Patient Monitoring System Alaric Rasendriya Aniko; Tien Fabrianti Kusumasari; Sinung Suakanto; Muhammad Ivan Fadilah
Jurnal Nasional Teknik Elektro dan Teknologi Informasi Vol 14 No 4: November 2025
Publisher : This journal is published by the Department of Electrical and Information Engineering, Faculty of Engineering, Universitas Gadjah Mada.

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22146/jnteti.v14i4.18783

Abstract

Heart disease is a major global cause of death, particularly among the elderly. Elderly often face challenges in accessing healthcare due to physical and cognitive limitations, making remote health monitoring systems a crucial solution. However, the effectiveness of these systems depends heavily on a good user experience (UX), which is often a challenge for the elderly. This research aims to develop a user-centered design (UCD) method and design a remote patient monitoring prototype that is specifically tailored to the needs of the elderly. The research employed a design science research methodology (DSRM) and included an in-depth literature review, interviews with five elderly patients and two medical professionals, a needs analysis, and the development of the FlowBeat prototype. The developed UCD method consisted of seven phases, and its validity was assessed by six UI/UX experts using the content validity ratio (CVR) and the content validity index (CVI), including item-CVI (I-CVI) and scale-CVI (S-CVI). The results showed that the research users and test the design phases were rated as the most essential (CVR = 1) and relevant (I-CVI = 1). Conversely, the creating a personal manifesto phase scored the lowest (CVR = -0.33). The overall S-CVI score was 0.93, indicating strong content validity for most of the framework. In conclusion, the creating a personal manifesto and evaluate against requirements phases performed poorly, necessitating their removal. Furthermore, further research requires testing the prototype on elderly to ensure successful implementation in the real world.