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All Journal Neo Journal of economy and social humanities
Yudi Yudistira
Sekolah Tinggi Ilmu Administrasi Banten
Humanities Economics, Econometrics & Finance Social Sciences

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Public Policy Analysis of the Development of Pantai Indah Kapuk 2 (PIK 2) Arif Nugroho; Eva Latifah; Pryo Handoko; Yudi Yudistira
Neo Journal of economy and social humanities Vol 3 No 3 (2024): Neo Journal of economy and social humanities
Publisher : International Publisher (YAPENBI)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56403/nejesh.v3i3.226

Abstract

This research analyzes the public policy of the Pantai Indah Kapuk 2 (PIK 2) development, a project covering 1,755 hectares in northern Jakarta, aimed at enhancing economic growth and providing facilities for the community. Despite its significant potential, the project faces substantial challenges, including social impacts such as the displacement of local communities and threats to the mangrove ecosystem. Through a qualitative approach, the research finds that the implementation of PIK 2 often neglects community participation and environmental impacts. Recommendations include the need for an inclusive approach in policy formulation and ongoing evaluation to ensure sustainable benefits for all stakeholders.
Survey on the Community Satisfaction Index of Public Services for Provincial Roads: Ahmad Yani Road Section (Pandeglang) and Serang–Pandeglang Road Section (Pandeglang) Irmayanti; Ihin Solihin; Yudi Yudistira; Yunengsih; Dede Qodrat Alwajir
Neo Journal of economy and social humanities Vol 4 No 3 (2025): Neo Journal of Economy and Social Humanities
Publisher : International Publisher (YAPENBI)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56403/nejesh.v4i3.331

Abstract

This study evaluates community satisfaction with provincial road services on Ahmad Yani (Pandeglang) and Serang–Pandeglang sections. Using a quantitative approach with 384 respondents determined by the Lemeshow formula, data were analyzed through Importance Performance Analysis (IPA) and Customer Satisfaction Index (CSI). Results show that of 18 service indicators, 9 had positive gaps and 9 negative gaps, with 3 attributes in quadrant I (high importance, low satisfaction). The CSI value of 65.75% indicates users are generally satisfied with the services. Practical implications suggest prioritizing road maintenance, improving responsiveness to user needs, and enhancing accessibility for vulnerable groups. These findings provide useful input for local governments in allocating resources, improving service quality, and developing user centered infrastructure innovations.
Co-Authors Arif Nugroho Dede Qodrat Alwajir Eva Latifah Handoko, Pryo Ihin Solihin Irmayanti Yunengsih