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All Journal Syntax Literate: Jurnal Ilmiah Indonesia Biner : Jurnal Ilmu Komputer, Teknik dan Multimedia HENGKARA MAJAYA
Usabeny, Dewi
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Humanities Computer Science & IT Education Engineering Environmental Science Industrial & Manufacturing Engineering Law, Crime, Criminology & Criminal Justice Materials Science & Nanotechnology Social Sciences Transportation Other

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Analisis Kebutuhan Pelatihan Tenaga Kerja Bagasi di Terminal Penumpang Pelabuhan Makassar Oktavera Sulistiana; Isnen Rajadiharta; Dewi Usabeni
Hengkara Majaya Vol. 4 No. 1 (2023): Maret
Publisher : Politeknik Pelayaran Barombong

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61759/hmj.v4i1.4

Abstract

Training Need Analysis (TNA) or training needs analysis which is a reflection of the actual situation faced by prospective trainees in carrying out their work/tasks. In analyzing training needs, try to compare the results of the current work (performance) that they are doing with what is desired (expected performance) according to predetermined operating standards. This study used a descriptive method, classified into 2 groups of data, namely qualitative and quantitative/Mixed Methods. baggage/baggage labor, and 308 respondents from 500 users of baggage labor services using random sampling technique. The method of data analysis in this study uses descriptive analysis techniques. The results of the study show that the perceptions of service users regarding baggage labor services at the Port of Makassar are generally in the good category, but in terms of security, order and ease of response, doubtful is in second place, greater than the response of strongly agreeing to these two aspects. The perception of baggage workers on the six aspects measured in transportation services is good in general, but if we look in more detail based on several anomaly choices, the safety aspect needs to be given more attention because 29.88% chose not suitable, 29.19% chose doubtful and only 25.19% conform. The training needs needed to improve baggage worker services at Makassar Port are regarding safety with K3 material, security and order with ISPS Code material, convenience and comfort with Service Culture and Customer Satisfaction material.
Penerapan International Safety Management Code (ISM Code) Untuk Meningkatkan Keselamatan Awak Kapal Di Kapal MT. Palu Sipat Ali Nurwijdan, Haidar; Antoro, Dwi; Hasmawati, Andi; A. Gani, Julita; Usabeny, Dewi
BINER : Jurnal Ilmu Komputer, Teknik dan Multimedia Vol. 2 No. 6 (2025): BINER : Jurnal Ilmu Komputer, Teknik dan Multimedia
Publisher : CV. Shofanah Media Berkah

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Abstract

This research is based on the rise of UAUC (Unsafe Act Unsafe Condition) which triggers a threat to the safety of ship crews. This happened as a result of the negligent implementation of the ISM Code on board. The methods used are observation and interviews, so as to produce qualitative data which will then be transformed into useful information. Based on the results of observations and interviews, it is known that there are several factors that cause the low implementation of the ISM Code on board such as a lack of concern and an attitude that is indifferent to regulations and responsibilities towards the ISM Code. The implementation of the ISM Code can be done by checking the completeness and functions of pyrotechnic, SART, fire plan, fire hose box, SCBA as well as programs such as SIRE and periodic audits. The implementation of the ISM Code can be improved by means of training and education, the implementation of incentives for crew members who comply with ISM Code procedures, as well as toolbox activities and regular monthly safety meetings. Based on these findings, the researcher suggests that the ship and its crew increase awareness, understanding, and concern for the ISM Code so that they can avoid the possibility of bad things happening in the future and safety is more guaranteed.
Analisis Persepsi Pengguna Jasa Terhadap Layanan Tenaga Kerja Bagasi di Pelabuhan Makassar Sulistiana, Oktavera; Rajadiharta, Isnen; Usabeni, Dewi
Syntax Literate Jurnal Ilmiah Indonesia
Publisher : Syntax Corporation

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36418/syntax-literate.v9i5.15861

Abstract

Jenis penelitian ini adalah penelitian kualitatif. Penelitian ini memiliki tujuan yaitu mengetahui persepsi pengguna jasa terhadap layanan tenaga kerja bagasidi pelabuhan Makassar. Subjek penelitian ini terdiri dari 308 pengguna jasa. Metode yang digunkana pada peenlitian ini adalah survei dengan menggunakan angket yang diberikan kepada pengguna jasa. Data yang diperoleh dianalisis dengan menggunakan analisis deskriptif kualitatif. Hasil analisis deskriptif menunjukkan bahwa persepsi terhadap aspek keselamatan yaitu sesuai dengan persentase 47,40%, persepsi terhadap aspek keamanan/ketertiban yaitu sesuai dengan persentase 49,11, persepsi terhadap aspek kehandalan/keteraturan yaitu sesuai dengan persentase 42,66%, persepsi terhadap aspek kenyamana yaitu sesuai dengan persentase 49,15, persepsi terhadap aspek kemudahan yaitu sesuai dengan persentase 52,16%, persepsi terhadap aspek kesetaraan, yaitu 50,78%. Jadi, sebagai kesimpulan persepsi pengguna jasa terhadap layanan tenaga kerja bagasi di Pelabuhan Makassar secara garis besar dalam kategori baik untuk semua aspek. Pilihan mayoritas pengguna jasa memilih sesuai untuk pertanyaan yang diberikan, kemudian sangat sesuai di urutan kedua.
Co-Authors A. Gani, Julita Ali Nurwijdan, Haidar Andi Hasmawati Dwi Antoro, Dwi Isnen Rajadiharta Rajadiharta, Isnen Sulistiana, Oktavera