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CREATING PUBLIC SERVICES BASED ON LANGUAGE POLITENESS: AN ANALYSIS OF EFFECTIVE INDONESIAN LANGUAGE Aziz, Zeidtry Maulana; Anwar, Miftahulkhairah; Murtadho, Fathiaty
ELSE (Elementary School Education Journal) : Jurnal Pendidikan dan Pembelajaran Sekolah Dasar Vol 8 No 3 (2024): Additional Issue
Publisher : UNIVERSITAS MUHAMMADIYAH SURABAYA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30651/else.v8i3.24478

Abstract

This study aims to analyze the application of language politeness in public services during dialogical patrols. This study uses a descriptive qualitative method to understand how language politeness strategies are applied in interactions between police and society, based on Geoffrey Leech's politeness theory. Data were collected through direct observation of police dialogue with the community, which was analyzed to identify the realization of Indonesian politeness, politeness violations and how the construct of Indonesian politeness is constructed. The results showed that the maximum of Sympathy was the most dominant with a percentage of 25.68%, followed by the maxim of Praise (19.98%), Approval (17.16%), Wisdom (17.16%), Generosity (11.41%), and Humility (8.55%). Although there are some violations of politeness, such as positive (0.9%) and negative (1.8%) disrespect, police officers generally try to maintain polite communication and support positive relationships with the community. This study concludes that the application of language politeness by the police in dialogical patrols plays an important role in building positive relationships with the community and increasing public trust.
CREATING PUBLIC SERVICES BASED ON LANGUAGE POLITENESS: AN ANALYSIS OF EFFECTIVE INDONESIAN LANGUAGE Aziz, Zeidtry Maulana; Anwar, Miftahulkhairah; Murtadho, Fathiaty
ELSE (Elementary School Education Journal) : Jurnal Pendidikan dan Pembelajaran Sekolah Dasar Vol 8 No 3 (2024): Additional Issue
Publisher : UNIVERSITAS MUHAMMADIYAH SURABAYA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30651/else.v8i3.24478

Abstract

This study aims to analyze the application of language politeness in public services during dialogical patrols. This study uses a descriptive qualitative method to understand how language politeness strategies are applied in interactions between police and society, based on Geoffrey Leech's politeness theory. Data were collected through direct observation of police dialogue with the community, which was analyzed to identify the realization of Indonesian politeness, politeness violations and how the construct of Indonesian politeness is constructed. The results showed that the maximum of Sympathy was the most dominant with a percentage of 25.68%, followed by the maxim of Praise (19.98%), Approval (17.16%), Wisdom (17.16%), Generosity (11.41%), and Humility (8.55%). Although there are some violations of politeness, such as positive (0.9%) and negative (1.8%) disrespect, police officers generally try to maintain polite communication and support positive relationships with the community. This study concludes that the application of language politeness by the police in dialogical patrols plays an important role in building positive relationships with the community and increasing public trust.
Linguistic Politeness in YouTube Content by CXO Media: The Edition on Seizing Opportunities to Build Success Aziz, Zeidtry Maulana
Jurnal Indonesia Sosial Sains Vol. 5 No. 11 (2024): Jurnal Indonesia Sosial Sains
Publisher : CV. Publikasi Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59141/jiss.v5i11.1514

Abstract

This research aims to discuss the application of language politeness in digital communication on the YouTube platform, with a focus on the CXO Media channel. In interactions on social media, especially YouTube, language politeness plays an important role in maintaining a harmonious relationship between content creators and audiences, as well as reflecting social and cultural values. Based on Leech's theory of politeness, this study analyzes the five main maxims of wisdom, generosity, praise, humility, and agreement to identify the politeness strategies used in YouTube content. Through a qualitative approach with a look and note method, the results of the study show that the application of language politeness not only increases the effectiveness of communication, but also creates a positive environment and supports constructive audience engagement. So that the results were obtained that the data examples include appreciative remarks and personal experiences shared by creators, which are able to strengthen the positive image and loyalty of the audience. This research contributes to the understanding of the importance of language ethics in digital communication which is rapidly developing in the era of social media.