Article Per Year (5 Year)
p-Index From 2021 - 2026
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All Journal Socius: Social Sciences Research Journal
Dany Luqyana Idris
UIN Maulana Malik Ibrahim Malang
Religion Arts Humanities Economics, Econometrics & Finance Education Languange, Linguistic, Communication & Media

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Public Service Innovation Strategy Towards Smart Government Wiwit Agustina; Muhammad Fazil; Dany Luqyana Idris; Nur Ayu
Socius: Jurnal Penelitian Ilmu-Ilmu Sosial Vol 3, No 8 (2026): March
Publisher : Penerbit Yayasan Daarul Huda Kruengmane

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.5281/zenodo.18832482

Abstract

This study aims to analyze public service innovation strategies in realizing smart government and identify supporting and inhibiting factors in their implementation. Digital transformation in government is an urgent need in the information technology era, especially to improve the efficiency, transparency, and accountability of public services. This study uses a qualitative approach with a descriptive design. Data were collected through in-depth interviews, observations, and documentation studies of government agencies implementing digital-based public service innovations. Data analysis was conducted interactively through the stages of data reduction, data presentation, and conclusion drawing. Data validity was maintained through triangulation of sources and methods. The results show that public service innovation strategies towards smart government include service digitalization, business process simplification, data integration, strengthening transformational leadership, and increasing human resource capacity. The implementation of innovations has been proven to increase service time efficiency, information transparency, and public participation. 
Formulation of Strategies for Human Resource Competency Development in the Digital Era Sentot E Baskoro; Dany Luqyana Idris; Muhamad Sigid Safarudin; Bambang Bambang; Faizal Faizal
Socius: Jurnal Penelitian Ilmu-Ilmu Sosial Vol 3, No 8 (2026): March
Publisher : Penerbit Yayasan Daarul Huda Kruengmane

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.5281/zenodo.19389445

Abstract

This study aims to formulate a strategy for developing human resource (HR) competencies in the digital era, characterized by the rapid development of information and communication technology. These changes require HR to possess adaptive, innovative competencies, and the ability to master digital skills. However, in practice, there is still a skills gap between existing capabilities and the needs of the workplace, and the development methods implemented by organizations are suboptimal. This study used a qualitative, descriptive approach. Data were collected through interviews, observation, and documentation, with informants selected using purposive sampling. Data analysis was carried out through the stages of data reduction, data presentation, and conclusion drawing, and its validity was tested through triangulation of sources and methods. The results of the study indicate that a comprehensive HR competency development strategy in the digital era requires competency mapping, the implementation of digital-based learning, strengthening leadership roles, and building a culture of continuous learning.
Co-Authors Bambang Bambang Faizal Faizal Muhammad Fazil, Muhammad Nur Ayu Safarudin, Muhamad Sigid Sentot E Baskoro Wiwit Agustina