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CHALLENGES IN IMPLEMENTING SHARIA PRINCIPLES IN THE OPERATIONS OF ISLAMIC BANKS: MANAGERIAL AND CUSTOMER PERSPECTIVES Siti Munfaqiroh; Bunyamin; Ratri Buda Nugrahanti
Multidiciplinary Output Research For Actual and International Issue (MORFAI) Vol. 4 No. 4 (2024): Multidiciplinary Output Research For Actual and International Issue
Publisher : RADJA PUBLIKA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54443/morfai.v4i4.2493

Abstract

Islamic banking has gained significant importance in the global financial landscape due to its unique foundation based on Sharia principles. The implementation of these principles within the operational framework of Islamic banks presents several challenges that need to be addressed to ensure compliance with Sharia law while maintaining financial efficiency and customer satisfaction. This study explores the challenges faced by Islamic banks in implementing Sharia principles from both managerial and customer perspectives. Using a qualitative approach, the study involves interviews with bank managers and customers of Islamic banks in Indonesia. The findings indicate that despite the growing demand for Islamic banking services, the challenges in implementing Sharia principles include issues related to regulatory compliance, employee training, product innovation, customer awareness, and the interpretation of Sharia guidelines. Managers often face difficulties in aligning operational strategies with Sharia requirements, while customers struggle with understanding the difference between conventional and Islamic banking products. This study offers insights into how Islamic banks can address these challenges through better managerial practices, enhanced customer education, and the development of more innovative Sharia-compliant products. By examining both managerial and customer perspectives, the research provides a comprehensive understanding of the barriers that hinder the effective implementation of Sharia principles in Islamic banking operations.
Tourism Supply Chain Management and Behavioral Dynamics: A Comparative Bibliometric Study of Global Practices Murniati; Ratri Buda Nugrahanti; Nurul Hidayah
Sosio-Didaktika: Social Science Education Journal Vol. 13 No. 1 (2026)
Publisher : Faculty of Educational Sciences, UIN (State Islamic University) Syarif Hidayatullah Jakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.15408/sd.v13i1.51103

Abstract

Tourism Supply Chain Management (TSCM) has received increasing attention because of its contribution to efficiency, resilience, and sustainability in tourism systems. Nevertheless, significant differences persist between developed and developing countries, particularly in governance capacity, technology adoption, and behavioral responses among stakeholders. Unlike earlier studies that mainly focus on operational and technological aspects, this study highlights the behavioral dimensions that shape tourism supply chain practices across different regional contexts. This study aims to compare the development of TSCM research in developed and developing countries through bibliometric and thematic analysis. A mixed-method approach was employed using 87 peer-reviewed articles published between 2020 and 2025. Bibliometric mapping with VOSviewer was used to identify thematic clusters, regional collaboration patterns, and methodological trends, while qualitative synthesis was applied to interpret the emerging themes. The findings show four main themes: sustainability governance, risk and crisis management, technological innovation, and stakeholder integration. Developed countries tend to apply more integrated and technology-based models, whereas developing countries continue to face fragmented governance, behavioral resistance, and digital inequality. The study concludes that inclusive and behaviorally responsive policy frameworks are needed to support more resilient and equitable tourism supply chains.Keywords: Behavioral Science, Bibliometric Analysis, Sustainability, Technological Innovation, Tourism Supply Chain Management