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All Journal Jurnal Peduli Masyarakat Indonesian Journal of Global Health research
Lesmana, Iwan Setyo
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Education Health Professions Languange, Linguistic, Communication & Media Medicine & Pharmacology Nursing Public Health Other

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Analisis Penilainan Kinerja Puskesmas (PKP) Tahun 2023 Indasah, Indasah; Lesmana, Iwan Setyo; Rohani, Muhammad; Suwono, Yohanes Adi Agus
Jurnal Peduli Masyarakat Vol 7 No 2 (2025): Jurnal Peduli Masyarakat: Maret 2025
Publisher : Global Health Science Group

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37287/jpm.v7i2.5832

Abstract

Penilaian Kinerja Puskesmas (PKP) merupakan proses evaluasi untuk menentukan efektivitas dan efisiensi layanan kesehatan yang diberikan oleh Puskesmas. Kegiatan Pengabdian kepada masyarakat ini bertujuan untuk menganalisis faktor-faktor yang mempengaruhi kinerja Puskesmas Natai Palingkau tahun 2023 dan merumuskan strategi peningkatan layanan. Metode Kegiatan Pengabdian kepada masyarakat yang digunakan adalah pendekatan deskriptif kualitatif dengan teknik pengumpulan data berupa wawancara mendalam, observasi langsung, studi dokumentasi, dan kuesioner. Analisis data dilakukan menggunakan metode Fishbone Diagram, USG (Urgency, Seriousness, Growth), dan SWOT (Strengths, Weaknesses, Opportunities, Threats). Hasil Kegiatan Pengabdian kepada masyarakat menunjukkan bahwa faktor utama yang menghambat pencapaian target PKP adalah kurangnya pemahaman SDM terhadap Standar Pelayanan Minimal (SPM), koordinasi yang belum optimal, keterbatasan sarana dan prasarana, serta kurangnya pemanfaatan teknologi informasi. Strategi yang diterapkan adalah strategi defensif (WO) dengan langkah-langkah seperti peningkatan pemahaman tenaga kesehatan terhadap SPM, optimalisasi koordinasi antarprogram, dan pemanfaatan media sosial untuk edukasi masyarakat. Implementasi strategi ini melibatkan kerja sama dengan fasilitas kesehatan lain serta evaluasi regulasi internal secara berkala guna meningkatkan kualitas layanan kesehatan di Puskesmas Natai Palingkau.
Operational Risk Assessment Towards the Integration of Primary Health Care Services at Sungai Rangit Community Health Center using the ISO 31000 (2018) Perspective Lesmana, Iwan Setyo; Ellina, Agusta Dian; Indasah, Indasah
Indonesian Journal of Global Health Research Vol 7 No 2 (2025): Indonesian Journal of Global Health Research
Publisher : GLOBAL HEALTH SCIENCE GROUP

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37287/ijghr.v7i2.5713

Abstract

Primary Healthcare Service Integration (PHSI) at Community Health Centers aims to integrate primary healthcare services at Community Health Centers, Sub-Centers, and Integrated service posts for a more comprehensive and integrated approach. Sungai Rangit Community Health Center in West Kotawaringin Regency is planned to implement PHSI in 2024. However, a preliminary study has shown several issues that need to be anticipated, especially in terms of planning and budgeting, organizational governance, and staff assignment. This study aims to explore the operational risks faced by Sungai Rangit Community Health Center so that the implementation of PHSI can run smoothly. This research uses a qualitative descriptive approach. Data was collected through Focus Group Discussions (FGD) involving 59 employees of Sungai Rangit Community Health Center and triangulated interviews with health department employees and qualified risk management experts. The study collected qualitative data through FGDs and document analysis, involving health center employees and policy documents. Triangulation with district officials and risk management experts ensured validity. Data were refined, categorized, and analyzed iteratively, leading to a prioritized risk assessment for healthcare integration while maintaining ethical considerations. The study identified 5 main operational risks that need to be anticipated, namely: 1) risk of unavailable budget; 2) risk of invalid health data; 3) risk of sub-standard work plan preparation; 4) risk of internet connection down; and 5) risk of employee demotivation. Village governments need to allocate budgets for the needs of cadres to conduct household data collection. Cluster Heads need to assist cadres in conducting data collection and filling out the LOCAL AREA MONITORING dashboard. WiFi access in the Community Health Center environment needs to be improved to support internet-based community health center operations.
Co-Authors Agusta Dian Ellina Indasah Rohani, Muhammad Suwono, Yohanes Adi Agus