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ANALISIS SISTEM KESESUAIAN DALAM MENGOPTIMALISASIKAN PELAYANAN NASABAH PADA PEMBIAYAAN DI AREA CONSUMER FINANCING STAFF BSI JAKARTA KC FATMAWATI 2 Umdah Aulia Rohmah; Ulya Darojah
JURNAL ILMIAH EKONOMI DAN MANAJEMEN Vol. 3 No. 3 (2025): JURNAL ILMIAH EKONOMI DAN MANAJEMEN (JIEM)
Publisher : CV. KAMPUS AKADEMIK PUBLISING

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61722/jiem.v3i3.4133

Abstract

This article aims to analyze customer service in financing in the Consumer Financing Staff (CFS) area of Bank Syariah Indonesia (BSI) KC Jakarta Fatmawati 2. An effective service system is needed to optimize customer experience in accesing financing products. This study examines the factors that contribute to satisfaction in customer service, including bussines analysis, staff performance evaluations, and customer satisfaction measurement. The results of the study indicate that BSI KC Jakarta Fatmawati 2 continues to strive to improve service quality and operational efficiency, especially innthe consumer financing sector, by optimizing the role of Consumer Financing Staff (CFS). Improving the competence of CFS employees, utilizing technology, and the role of Consumer Financing Staff. Improving technology, and implementing effective strategies in satisfying customer, and strengthening of Bank Syariah Indonesia (BSI) position in the market.
Dari Limbah Jadi Berkah: Transformasi Minyak Jelantah Menjadi Sumber Penghasilan Tambahan Bagi Ibu Pkk Di Desa Tinggarjaya Ulya Darojah; Abdullah Faqih Al Jauzie; Zuhrotul Aliffiyah; Indri Nur Azizah; Salsabila Nur Fadhilah; Adinda Fresky Mutiara Kafitasari; Zhafira Ardhia Pramesti Cahyani; Anggita Isty Intansari
JURNAL AKADEMIK PENGABDIAN MASYARAKAT Vol. 3 No. 5 (2025): September
Publisher : CV. KAMPUS AKADEMIK PUBLISING

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61722/japm.v3i5.6499

Abstract

The processing of used cooking oil into aromatherapy candles is a strategic effort to address household waste while creating new business opportunities. This innovation not only has economic value but also contributes to health and environmental benefits. Through a community service program conducted by KKN students, the PKK women’s group in Tinggarjaya Village was equipped with knowledge and skills to produce aromatherapy candles. The results showed that participants not only understood the material but also actively engaged in the practice. This program is expected to be sustainable and developed into small-scale household businesses, making used cooking oil utilization one of the community empowerment strategies aligned with sustainable development principles. The program applied the ABCD (Asset-Based Community Development) approach. In the Discover stage, key assets included active PKK women, abundant used cooking oil, and village support. In the Dream stage, participants envisioned turning waste into eco-friendly products with economic value. The Design stage involved training on health risks, hands-on candle-making, and entrepreneurship skills. In the Deliver stage, participants successfully produced candles, raised environmental awareness, and explored creative business opportunities. Finally, in the Destiny stage, sustainability was emphasized through potential innovations such as soap-making, supported by the village, aiming for an independent, healthy, and creative economy.
Quranic Interpretation And Its Discourse: The Case Of Naṣr Hamīd Abū Zayd Commentary In Between Tafsīr And Ta’wīl Jamaluddin Akbar; Zainul Arif; Ulya Darojah; M. Khodimul Wahib
Jurnal Sosial Humaniora dan Pendidikan Vol 1 No 2 (2025): November: Jurnal Sosial Humaniora dan Pendidikan: Scripta Humanika
Publisher : CV SCRIPTA INTELEKTUAL MANDIRI

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.65310/hmzhh329

Abstract

This study examines the interpretive discourse of Naṣr Ḥamīd Abū Zayd concerning the relationship between tafsīr and ta’wīl within contemporary Qur’ānic hermeneutics. Employing a non-empirical qualitative design, the research applies textual and qualitative content analysis to Abū Zayd’s major works, Mafhūm al-Naṣṣ: Dirāsah fī ‘Ulūm al-Qur’ān and al-Tajdīd wa al-Taḥrīm wa al-Ta’wīl: Bayna al-Ma‘rifah al-‘Ilmiyyah wa al-Khawf min al-Takfīr. The analysis explores how interpretive terminology, authority, and textual meaning are constructed within the broader intellectual history of Qur’ānic interpretation. The findings indicate that Abū Zayd reconceptualizes ta’wīl as a critical hermeneutical practice that mediates between linguistic textuality, historical context, and human reasoning. Rather than rejecting the classical exegetical tradition, his framework situates tafsīr and ta’wīl within a complementary interpretive continuum. This reconstruction challenges rigid interpretive hierarchies and highlights the discursive nature of Qur’ānic interpretation. The study demonstrates that Abū Zayd’s hermeneutical project contributes to contemporary debates on interpretive authority, contextual reading, and methodological pluralism in Qur’ānic studies, offering a conceptual model that bridges classical exegetical heritage with modern intellectual inquiry.
Social Transformation and Education: Empowerment of the Wedegan Hamlet Community through Education and Religious Programs Jamaluddin Akbar; Zainul Arif; Ulya Darojah; M. Khodimul Wahib
Journal of Community Service and Engagement Vol 1 No 2 (2026): February: Servitia: Journal of Community Service and Engagement
Publisher : CV SCRIPTA INTELEKTUAL MANDIRI

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.65310/6jq4rr65

Abstract

Rural communities frequently encounter structural challenges related to limited educational access, declining social participation, and weakened community institutions. This study examines a community empowerment initiative implemented in Wedegan Hamlet, Sambikerep Village, Nganjuk Regency, Indonesia, focusing on the integration of education and religious programs as instruments of social transformation. The program adopted a Participatory Action Research (PAR) framework that positioned community members as active collaborators in identifying local challenges, designing interventions, and implementing solutions. Program activities included the revitalization of mosque-based religious programs, non-formal educational tutoring for children, women’s counseling and empowerment initiatives, and youth engagement through tambourine-based religious arts training. Empirical evaluation was conducted through participatory observation, informal interviews, and continuous monitoring of participation patterns among program beneficiaries. The findings indicate measurable improvements in community participation in religious activities, stronger parental involvement in supporting children’s learning, and increased youth engagement in collaborative cultural activities. These outcomes illustrate how integrated educational and socio-religious initiatives can strengthen social cohesion, enhance community participation, and stimulate grassroots social transformation in rural contexts. The study highlights the importance of participatory empowerment approaches in fostering sustainable community development.