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All Journal JPAP (Jurnal Penelitian Administrasi Publik) (e-Journal) Journal of Hospital Administration and Management (JHAM)
Lestari, Resi
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Decision Sciences, Operations Research & Management Medicine & Pharmacology Public Health

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Pengembangan SDM Pegawai Bagian Pengadaan Barang dan Jasa Sekretariat Daerah Kabupaten Aceh Tengah Lestari, Resi; Aisyah, Siti; Khairani, Cut
JPAP: Jurnal Penelitian Administrasi Publik Vol. 9 No. 2 (2023): JPAP (Jurnal Penelitian Administrasi Publik)
Publisher : Universitas 17 Agustus 1945 Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30996/jpap.v9i2.10678

Abstract

This research was conducted to analyze human resource development in the Procurement of Goods and Services Section of the Regional Secretariat of Aceh Tengah Regency. The problem identified in this study is the low performance of employees, which is evident from their abilities and levels of discipline within the Goods and Services Procurement Section of the Aceh Tengah Regency Secretariat. The research method is descriptive qualitative, utilizing documentation and interviews as research instruments. The results indicate that human resource development in the procurement of goods and services has yet to be consistently implemented. This is evidenced by the fact that only employees meeting government-mandated education and training requirements for goods and services procurement are afforded development opportunities. While efforts have been made in this regard, they have yet to be uniformly applied. One contributing factor is the restriction of human resource development efforts to employees possessing the requisite goods and services procurement certification, as stipulated by government policies. Consequently, despite some progress, the distribution of developmental opportunities remains unequal. In light of these findings, it is recommended that the Goods and Services Procurement Department provide uniform training to all employees, thereby eliminating discrepancies in skill levels. Additionally, there is a need to enhance the competence of each employee through both formal and informal education and training initiatives, to enhance overall employee performance and organizational effectiveness.
HUBUNGAN TINGKAT PEMAHAMAN PASIE HUBUNGAN TINGKAT PEMAHAMAN PASIEN TERHADAP PENGGUNAAN ANJUNGAN PENDAFTARAN MANDIRI (APM) DI UNIT RAWAT JALAN RUMAH SAKIT AWAL BROS PANAM: HUBUNGAN TINGKAT PEMAHAMAN PASIEN TERHADAP PENGGUNAAN ANJUNGAN PENDAFTARAN MANDIRI (APM) DI UNIT RAWAT JALAN RUMAH SAKIT AWAL BROS PANAM Yuliana, Anastasya Shinta; Madona, Helliza; Tonis, Marian; Wulan, Wulan Patricia; Putri Andriani, Desvita; Putri; Destiani , Nur Laili; Putri , Aprilia; Lestari, Resi; Hendriko , Aditya
Journal of Hospital Administration and Management (JHAM) Vol 6 No 1 (2025): Journal of Hospital Administration and Management (JHAM)
Publisher : LPPM Universitas Awal Bros

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54973/jham.v6i1.603

Abstract

APM is an Independent Registration Platform, which at first glance looks like an ATM machine, which allows general patients and BPJS patients who have been recorded (have had previous treatment at the hospital) to register and receive an SEP letter (Patient Eligibility Letter) without having to go through the registration counter. The purpose of this study was to determine the relationship between the level of patient understanding of the use of self-registration platforms with variables of content, format, accuracy variables, timeliness, and ease of use. This study uses a type of quantitative research with a cross sectional design, which is carried out in the outpatient unit of the Awal Bros Panam Hospital with a total of 100 patient respondents with the Accidental Sampling technique. Data collection using a questionnaire. The results showed that in general, there are still many patients who do not understand the use of self-registration platforms, due to the habit of not reading the provisions and guidelines that have been provided by the hospital and are more likely to need officers than to register independently using a self-registration platform machine, so it is recommended to add educational procedures that are easily understood by patients using local languages and add educational tvs near the self-registration platform machine.
Co-Authors ANASTASYA SHINTA YULIANA Destiani , Nur Laili Hendriko , Aditya Khairani, Cut Madona, Helliza Marian Tonis Putri Putri , Aprilia Putri Andriani, Desvita Siti Aisyah Wulan, Wulan Patricia