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Kualitas Pelayanan Publik Pada Bidang Administrasi Kependudukan di Desa Mataindaha Kecamatan Pasi Kolaga Kabupaten Muna Isnaini, Wilda; Ilato, Rosman; Igirisa, Irawaty
Socius: Jurnal Penelitian Ilmu-Ilmu Sosial Vol 2, No 7 (2025): February
Publisher : Penerbit Yayasan Daarul Huda Kruengmane

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.5281/zenodo.14998251

Abstract

This study aims to describe how the Quality of Public Service in the Population Administration Sector in Mataindaha Village, Pasi Kolaga District, Muna Regency, using several dimensions to measure the quality of service, namely: (1) Tangibles (physical evidence), (2) reliability, (3) responsiveness, (4) assurance, and (5) empathy. This study uses a qualitative descriptive method. With 10 (ten) research informants. Data collection techniques in this study consist of observation, interviews, and documentation. Data analysis techniques consist of data reduction, data presentation (data display), and drawing conclusions. The results of this study reveal that the dimensions (1) tangibles are still lacking and need to be completed immediately. (2) assurance is also still lacking, which is indicated by village officials who have not been able to provide fast and timely services. While other dimensions such as (3) reliability. (4) responsiveness. (5) Empathy is good, where the apparatus is responsive in helping the community and is willing to re-explain service procedures that the community does not yet understand.
ANALISIS PENERAPAN ASAS IUS CURIA NOVIT DALAM PUTUSAN PERKARA PERDATA Lubis, Fauziah; Rangkuti, Nayla Aulia; Moniq, Annisa Sonia; Agatra, Saskya; Isnaini, Wilda; Nazla , Fara
Bureaucracy Journal : Indonesia Journal of Law and Social-Political Governance Vol. 5 No. 2 (2025): Bureaucracy Journal : Indonesia Journal of Law and Social-Political Governance
Publisher : Gapenas Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.53363/bureau.v5i2.600

Abstract

This study aims to analyze the application of the ius curia novit principle in civil court decisions in Indonesia. This principle holds that judges are presumed to know the law; therefore, they cannot refuse to adjudicate a case on the grounds that the law does not exist or is unclear. The research employs a normative juridical method using statutory and case approaches. Data were obtained through document analysis of court decisions and legal literature. The results show that the application of the ius curia novit principle is not yet fully effective. Judges often face obstacles such as limited legal knowledge, differences in interpretation, and the influence of living law within society. Several cases also indicate improper application of this principle, particularly in matters that fall outside the court’s jurisdiction. Therefore, there is a need to improve legal understanding, provide judicial training, and strengthen the judicial system to optimize the implementation of this principle.