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Elevate The Employee Performance: Interplay of Job Satisfaction as Moderating on Transformational Leadership Style and Work Environment Zulher; Suarni Norawati; Fadlan Effendi; Citrawati Jatiningrum
Jurnal Dinamika Manajemen Vol. 16 No. 1 (2025): March
Publisher : Universitas Negeri Semarang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.15294/jdm.v16i1.8949

Abstract

This study meticulously examines the moderating effect of job satisfaction on the relationship between transformational leadership, work environment, and employee performance in civil service police units members of Kampar Regency. The research method employs the SEM-PLS approach to provide better triangulation and elaboration of cases. Data is collected through surveys and follow-up interviews with civil service police officers in Kampar Regency as respondents. The findings reveal that transformational leadership style has a significant positive effect on employee performance, while the work environment has no significant effect. Transformational leadership style significantly influences performance through job satisfaction as a mediator. However, the work environment has no significant effect on performance through job satisfaction. These results highlight that leadership style and job satisfaction undeniably influence employee performance, but their effectiveness depends on various situational and contextual factors in civil service police units as public service agencies.
Analysis of the Application of Signal in Motor Vehicle Tax Payment at UPT Samsat Bangkinang M. Junaidi; Zulher; Abshor Marantika
Al-Kharaj: Journal of Islamic Economic and Business Vol. 7 No. 4 (2025): All articles in this issue include authors from 3 countries of origin (Indonesi
Publisher : LP2M IAIN Palopo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24256/kharaj.v7i4.8477

Abstract

This study analyzes the implementation of the SIGNAL (National Digital Samsat) application for Motor Vehicle Tax (PKB) payments at the UPT Samsat Bangkinang. Using a descriptive qualitative method with SWOT analysis, the research identifies internal and external factors. The results show that the strategic position lies in Quadrant II (WO Strategy), indicating significant opportunities amid internal weaknesses. The main strength is practicality and efficiency, supported by the Indonesian National Police (Korlantas). However, notable weaknesses include limited socialization budgets, lack of trained human resources, and insufficient digital promotion. Opportunities arise from the growing trend of digitalization in public services. The recommended WO strategy focuses on allocating funds for socialization, improving human resource capacity through training, and optimizing social media for public education. These efforts are expected to enhance the effectiveness of SIGNAL implementation and increase taxpayer participation in online services.