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GENDER APPROACH IN THE ANALYSIS OF EMPLOYEE LOYALTY DETERMINANTS AT PRAMANA EXPERIENCE HOTELS & RESORTS IN BALI Ni Made Yuami Damayanti; Putu Yudy Wijaya; I Komang Gede
CAPITAL: Jurnal Ekonomi dan Manajemen Vol. 8 No. 2 (2025)
Publisher : UNIVERSITAS PGRI MADIUN

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.25273/capital.v8i2.21519

Abstract

The aim of this research is to investigate the impact of Gender Approach in the Determination of Employee Loyalty at the Pramana Experience Hotels & Resorts in Bali. Gender is measured using dummy variables. This study also identifies the role of Gender as a moderating variable in the relationship between workplace spirituality, work-family conflict, and subjective wellbeing on Employee Loyalty. The analysis method used is PLS-SEM. Data were collected through an online Google Form questionnaire, with a total of 131 female employee respondents. The results reveal that only workplace spirituality and work-family conflict have a significant impact on subjective well-being. Workplace spirituality, work-family conflict, and subjective well-being significantly affect employee loyalty. Furthermore, evidence was found that gender statistically does not have an impact on Employee Loyalty. The indirect relationship testing reveals that subjective well-being is able to mediate the relationship between workplace spirituality and work-family conflict on employee loyalty. Based on these findings, it is concluded that gender status does not have a significant impact on employee loyalty.
Influence of Mobile-Based Correspondence Information Systems on Administrative Services using SCRUM I Komang Gede; Putu Nuniek Hutnaleontina; I Putu Yoga Indrawan
Jurnal Ilmiah Manajemen & Bisnis Vol 9 No 2 (2024)
Publisher : Universitas Pendidikan Nasional

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38043/jimb.v9i2.5566

Abstract

This study aims to design, implement, and analyze the impact of a correspondence information system on administrative services in Antiga Village, with a focus on enhancing transparency and service efficiency. A web- and mobile-based management information system was developed to support this objective. The study was structured using the SCRUM model. In Sprint 1, initial data collection was conducted through interviews and questionnaires distributed to village residents, with a carefully selected population and sample. Sprint 2 involved secondary data analysis from literature and previous studies, providing insights into best practices for village administrative management. Sprint 3 included system design using user interface mockups and process flow diagrams. Sprint 4 concentrated on system implementation and functional testing to validate its capabilities. The results indicate that this system has improved administrative service performance, with functional testing achieving a success rate of 71.43%. Impact analysis shows a positive correlation between system implementation and service improvement, with a determination coefficient of 10.3%, suggesting that additional factors also contribute to service enhancement. This study’s contribution lies in its dual focus on system implementation and comprehensive impact analysis, making it a model for similar administrative contexts. The integration of Panca Satya values provides a framework that strengthens transparency, commitment, and dedication to village development. Intensive technology training was found necessary to enhance technical literacy among village officials, ensuring optimal system operation and broadening benefits such as reduced service times and increased resident satisfaction. This study offers a model for integrated service improvement and underscores the role of technology-driven transparency in advancing rural administrative management, serving as a valuable reference for similar initiatives.