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All Journal Journal of Social Research Neraca: Jurnal Ekonomi, Manajemen dan Akuntansi Journal of Law and Social Politics Neraca: Jurnal Ekonomi, Manajemen dan Akuntansi
Suhud , Usep
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Humanities Computer Science & IT Economics, Econometrics & Finance Education Law, Crime, Criminology & Criminal Justice Library & Information Science Social Sciences

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Journal : Journal of Social Research

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Analysis Of Factors Affecting Employee Loyalty In The Ombudsman Of The Republic Of Indonesia: A Review Of Job Satisfaction, Incentives And Working Conditions Diani, Rinny Dharma; Suhud , Usep; Wibowo, Agus
Journal of Social Research Vol. 3 No. 7 (2024): Journal of Social Research
Publisher : International Journal Labs

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Abstract

Employee loyalty is an important aspect that can influence organizational performance and effectiveness. At the Ombudsman of the Republic of Indonesia (ORI), the diversity of employment status, namely ASN (State Civil Apparatus) and permanent employees, presents its own challenges in maintaining the level of employee loyalty. This research aims to analyze the factors that influence employee loyalty at the Ombudsman of the Republic of Indonesia by focusing on three main aspects, namely job satisfaction, incentives and working conditions. This study used qualitative research methods. The data collection technique in this research is literature study and open questionnaires. The data that has been collected is then analyzed in three stages, namely data reduction, data presentation and drawing conclusions. The research results show that employee loyalty at ORI has different employment statuses (ASN and permanent employees), this gives rise to a diverse understanding of the factors that influence employee loyalty. Employee loyalty at ORI is influenced by several factors, namely job satisfaction, incentives and working conditions. In an effort to increase employee loyalty, ORI needs to make efforts to increase job satisfaction, provide incentives and improve working conditions.
Co-Authors Agung Wahyu Handaru Agus Wibowo Alfahthan, Reyhan Madani Diani, Rinny Dharma Dlis, Rizky Fazri Krissanya , Nofriska Monoarfa , Terrylina Arvinta Salsabila, Zafira Husna