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All Journal Unram Journal of Community Service (UJCS)
Hans, Stanislaus Wisnu Putra
Unknown Affiliation
Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Environmental Science Law, Crime, Criminology & Criminal Justice Social Sciences

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Improving the Quality of Health Services Through Optimizing Standard Operating Procedures (SOP) at AR-ROYYAN Hospital, Ogan Ilir Regency Ardha, Dea Justicia; Pettanase, Ismail; Rani, Febrina Hertika; Syamsul, Syamsul; Hans, Stanislaus Wisnu Putra
Unram Journal of Community Service Vol. 6 No. 1 (2025): March
Publisher : Pascasarjana Universitas Mataram

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29303/ujcs.v6i1.881

Abstract

There is a lack of adequate understanding regarding health service quality through the optimization of Standard Operating Procedures (SOP) at AR-ROYYAN Hospital, Ogan Ilir Regency. This service activity aims to enhance the hospital's understanding of improving health service quality by optimizing SOPs. A visual presentation using slides and supporting materials was employed to clarify the SOPs at AR-ROYYAN Hospital. This was followed by a Q&A session to facilitate direct interaction between speakers and participants, allowing for further clarification. Engaging small discussion groups stimulated the exchange of opinions and fostered a shared understanding. Additionally, brochures and pamphlets were distributed to help participants comprehend and disseminate the information within the community. This holistic approach is expected to yield a positive and sustainable impact. The Q&A session and discussions revealed that while AR-ROYYAN Hospital has established good SOPs, these procedures have not been specifically classified for each department
Improving the Quality of Health Services Through Optimizing Standard Operating Procedures (SOP) at AR-ROYYAN Hospital, Ogan Ilir Regency Ardha, Dea Justicia; Pettanase, Ismail; Rani, Febrina Hertika; Syamsul, Syamsul; Hans, Stanislaus Wisnu Putra
Unram Journal of Community Service Vol. 6 No. 1 (2025): March
Publisher : Pascasarjana Universitas Mataram

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29303/ujcs.v6i1.881

Abstract

There is a lack of adequate understanding regarding health service quality through the optimization of Standard Operating Procedures (SOP) at AR-ROYYAN Hospital, Ogan Ilir Regency. This service activity aims to enhance the hospital's understanding of improving health service quality by optimizing SOPs. A visual presentation using slides and supporting materials was employed to clarify the SOPs at AR-ROYYAN Hospital. This was followed by a Q&A session to facilitate direct interaction between speakers and participants, allowing for further clarification. Engaging small discussion groups stimulated the exchange of opinions and fostered a shared understanding. Additionally, brochures and pamphlets were distributed to help participants comprehend and disseminate the information within the community. This holistic approach is expected to yield a positive and sustainable impact. The Q&A session and discussions revealed that while AR-ROYYAN Hospital has established good SOPs, these procedures have not been specifically classified for each department
Co-Authors Ardha, Dea Justicia Pettanase, Ismail Rani, Febrina Hertika Syamsul Syamsul