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Sigit Rudiyanto
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ANALISIS PEMETAAN DAN STRATEGI PENINGKATAN MUTU PENDIDIKAN DI SD NEGERI PAGERTOYA LIMBANGAN KENDAL Sigit Rudiyanto; Titik Haryati
Pendas : Jurnal Ilmiah Pendidikan Dasar Vol. 10 No. 01 (2025): Volume 10 No. 01 Maret 2025 In Process
Publisher : Program Studi Pendidikan Guru Sekolah Dasar FKIP Universitas Pasundan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.23969/jp.v10i01.21594

Abstract

Mutu pendidikan merupakan indikator penting dalam menentukan keberhasilan sistem pendidikan di Indonesia. Namun, data Rapor Pendidikan tahun 2024 menunjukkan bahwa mutu pendidikan di SD Negeri Pagertoya Limbangan Kendal masih berada pada kategori sedang dengan skor rata-rata 52,77. Hal ini menunjukkan adanya kebutuhan untuk memperbaiki beberapa aspek, termasuk kualitas pembelajaran, manajemen sekolah, dan partisipasi siswa. Penelitian ini bertujuan untuk menganalisis kondisi mutu pendidikan di sekolah tersebut, mengidentifikasi faktor pendukung dan penghambat, serta memberikan rekomendasi strategis untuk peningkatan mutu. Dengan pendekatan deskriptif kuantitatif, penelitian ini menemukan bahwa faktor pendukung mencakup fasilitas sekolah yang memadai, komitmen kepala sekolah dan guru, serta keterlibatan orang tua siswa. Sebaliknya, hambatan utama meliputi kurangnya pelatihan guru berbasis teknologi, keterbatasan anggaran, dan rendahnya partisipasi siswa dalam kegiatan ekstrakurikuler. Rekomendasi mencakup pelatihan guru, optimalisasi fasilitas sekolah, penguatan kolaborasi warga sekolah, dan pemanfaatan data Rapor Pendidikan untuk perencanaan strategis. Penelitian ini diharapkan menjadi referensi untuk upaya peningkatan mutu pendidikan secara berkelanjutan.
PENGARUH KETERAMPILAN MANAJERIAL KEPALA SEKOLAH DAN HUBUNGAN PELANGGAN TERHADAP MUTU LAYANAN PENDIDIKAN Sigit Rudiyanto; Widya Kusumaningsih; Nurkolis
Pendas : Jurnal Ilmiah Pendidikan Dasar Vol. 10 No. 02 (2025): Volume 10 No. 02 Juni 2025 In Press
Publisher : Program Studi Pendidikan Guru Sekolah Dasar FKIP Universitas Pasundan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.23969/jp.v10i02.23924

Abstract

The quality of educational services reflects efforts to meet customer needs and expectations through accurate and effective service delivery. This study aims to: (1) determine the influence of principals' managerial skills on the quality of educational services, (2) assess the impact of customer relations on service quality, and (3) examine the combined effect of managerial skills and customer relations on educational service quality. A quantitative approach with a correlational design was employed. The population consisted of 128 teachers, with a sample of 97 selected through random sampling. Data were collected via questionnaires and analyzed using descriptive statistics, prerequisite tests (normality, multicollinearity, heteroscedasticity, linearity), and hypothesis testing through simple and multiple linear regressionThe results show: (1) a strong correlation (r = 0.823) between principals’ managerial skills and service quality, with a significant partial effect of 77.7%; (2) a strong correlation (r = 0.857) between customer relations and service quality, with a significant partial effect of 73.4%; and (3) a significant combined effect of managerial skills and customer relations on service quality, with a regression equation of Ŷ = 21.632 + 0.345X1 + 0.771X2, and a determination coefficient of 75.0%. In conclusion, both managerial skills and customer relations significantly influence the quality of educational services. It is recommended that principals enhance supervision, motivation, and coaching to improve teacher performance and service outcomes.
Co-Authors Nurkolis Titik Haryati Widya Kusumaningsih