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All Journal Jurnal Ilmu Administrasi dan Studi Kebijakan (JIASK) Jurnal Ilmiah Mahasiswa Perbankan Syariah (JIMPA) Jurnal Pengabdian Pasca Unisti (JURDIANPASTI)
Edwar juliartha
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Religion Agriculture, Biological Sciences & Forestry Humanities Economics, Econometrics & Finance Education Law, Crime, Criminology & Criminal Justice Social Sciences Other

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Edukasi Pentingnya Administrasi Bagi Pengelola Keuangan Daerah Provinsi Sumatera Selatan Edwar juliartha; Suandi Suandi; Firdaus Fakih; Yuslainiwati Yuslainiwati; Arie Firmansyah
Jurnal Pengabdian Pasca Unisti (JURDIANPASTI) Vol 3 No 1 (2025): Jurnal Pengabdian Pasca Unisti (JURDIANPASTI)
Publisher : Universitas Sjakhyakirti

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.48093/jurdianpasti.v3i1.278

Abstract

The purpose of this service is to educate the importance of administration for Regional Financial Managers. Administration is the main foundation that forms the structure and function of a company. The administrative role is not only limited to routine office tasks, but also has a significant impact on the overall success of the company. One of them is financial administration which is at the core of the success of a company or institution
Edukasi Pentingnya Administrasi Bagi Pengelola Keuangan Daerah Provinsi Sumatera Selatan Edwar juliartha; Suandi Suandi; Firdaus Fakih; Yuslainiwati Yuslainiwati; Arie Firmansyah
Jurnal Pengabdian Pasca Unisti (JURDIANPASTI) Vol 3 No 1 (2025): Jurnal Pengabdian Pasca Unisti (JURDIANPASTI)
Publisher : Universitas Sjakhyakirti

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.48093/jurdianpasti.v3i1.278

Abstract

The purpose of this service is to educate the importance of administration for Regional Financial Managers. Administration is the main foundation that forms the structure and function of a company. The administrative role is not only limited to routine office tasks, but also has a significant impact on the overall success of the company. One of them is financial administration which is at the core of the success of a company or institution
Peran Dimensi Assurance Dalam Membentuk Kepuasan Mahasiswa Terhadap Layanan Administrasi Akademik (Studi Kasus Pada Politeknik Pariwisata Palembang) Herdianto Herdianto; Suandi Suandi; Edwar juliartha; Mery Fanada; Muhammad Giri Ramanda Nazaputra Kiemas
Jurnal Ilmu Administrasi dan Studi Kebijakan (JIASK) مجلد 8 عدد 2 (2026): Jurnal Ilmu Administrasi dan Studi Kebijakan (JIASK) (Maret 2026)
Publisher : MAP Program Pascasarjana Universitas Sjakhyakirti

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.48093/jiask.v8i2.397

Abstract

The Assurance dimension in the SERVQUAL model serves as the foundation for building student trust in the quality of higher education academic administrative services. This study aims to deeply analyze the role of the Assurance dimension in shaping student satisfaction at Palembang Tourism Polytechnic (Poltekpar Palembang), encompassing: per-indicator satisfaction levels, cross-cohort satisfaction patterns, service gap analysis, and implications for student loyalty and institutional quality. Using descriptive quantitative methods with 93 respondents from 1,245 active students selected via proportionate stratified random sampling, the study employed a 4-point Likert scale instrument adapted from the SERVQUAL model. Results show the Assurance dimension achieved 73% satisfaction, ranking second highest among five SERVQUAL dimensions, yet leaving a 27% dissatisfaction gap. Staff accountability in handling service re-delivery (75%) emerged as the primary strength, while direct on-demand service fulfillment (70%) constitutes the critical weakness. Cross-cohort analysis reveals an inverted-U pattern: the 2022 cohort scored highest (74.4%) while the 2021 cohort scored lowest (71.5%), interpreted as reflecting differences in service interaction intensity and expectation formation. Gap analysis identifies three root sources: inconsistent staff competence, absence of published SOPs, and limited service information systems. The study concludes that improving Assurance requires three-layer intervention: human resource competency strengthening, SOP-based service reform, and development of a service excellence culture grounded in institutional trust.
IMPLEMENTASI KEBIJAKAN PERLINDUNGAN TENAGA KERJA MELALUI PENGAWASAN KETENAGAKERJAAN PADA DINAS TENAGA KERJA PROVINSI SUMATERA SELATAN Randa Gustiawan; Suandi Suandi; Akhmad Mustain; Edwar juliartha
Jurnal Ilmu Administrasi dan Studi Kebijakan (JIASK) مجلد 9 عدد 1 (2026): Jurnal Ilmu Administrasi dan Studi Kebijakan (JIASK) (September 2026)
Publisher : MAP Program Pascasarjana Universitas Sjakhyakirti

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.48093/jiask.v9i1.484

Abstract

Perlindungan tenaga kerja merupakan bagian penting dari kebijakan publik karena berkaitan dengan pemenuhan hak pekerja, keselamatan dan kesehatan kerja, jaminan sosial, kepastian hubungan kerja, serta terciptanya hubungan industrial yang harmonis. Penelitian ini bertujuan menganalisis implementasi kebijakan perlindungan tenaga kerja melalui pengawasan ketenagakerjaan pada Dinas Tenaga Kerja Provinsi Sumatera Selatan, mengidentifikasi faktor yang memengaruhi implementasi, menjelaskan hambatan, dan menguraikan upaya yang dilakukan untuk mengatasinya. Penelitian menggunakan pendekatan kualitatif dengan informan yang terdiri atas pimpinan Dinas Tenaga Kerja, pejabat bidang pengawasan, pengawas ketenagakerjaan, staf, perwakilan perusahaan, serta tenaga kerja/buruh. Data diperoleh melalui wawancara, observasi, dan dokumentasi, kemudian dianalisis menggunakan model interaktif Miles, Huberman, dan Saldana yang meliputi reduksi data, penyajian data, dan penarikan kesimpulan. Analisis menggunakan teori implementasi kebijakan George C. Edward III yang mencakup komunikasi, sumber daya, disposisi, dan struktur birokrasi. Hasil penelitian menunjukkan bahwa implementasi kebijakan telah berjalan, tetapi belum sepenuhnya optimal. Komunikasi dilakukan melalui rapat, pengarahan, surat dinas, koordinasi, sosialisasi, pembinaan, pemeriksaan, dan komunikasi langsung. Sumber daya manusia, anggaran, sarana-prasarana, dan kewenangan tersedia, tetapi jumlah pengawas belum sebanding dengan luas wilayah dan banyaknya perusahaan. Disposisi pelaksana relatif mendukung melalui komitmen, profesionalisme, integritas, dan kepatuhan terhadap prosedur. Struktur birokrasi didukung SOP dan koordinasi, tetapi masih memerlukan penguatan terutama pada koordinasi dan tindak lanjut. Faktor penghambat paling dominan adalah keterbatasan sumber daya, sedangkan komitmen dan kompetensi pelaksana menjadi kekuatan utama. Upaya perbaikan perlu diarahkan pada penguatan sumber daya, pengawasan berbasis prioritas, komunikasi yang lebih luas, pembinaan perusahaan, pemanfaatan teknologi, dan tindak lanjut yang berkelanjutan
Analisis Tingkat Terisian dan Rute Penerbangan Sebagai Dasar Kebijakan Pengembangan Angkutan Udara di Bandar Udara Internasional Sultan Mahmud Badaruddin II Palembang Bambang Riyanto; Edwar Juliartha; Yuslainiwati Yuslainiwati
Jurnal Ilmiah Mahasiswa Perbankan Syariah (JIMPA) Vol 6 No 2 (2026): Jurnal Ilmiah Mahasiswa Perbankan Syariah (JIMPA) - September 2026
Publisher : Sekolah Tinggi Ekonomi dan Bisnis Syariah (STEBIS) Indo Global Mandiri Palembang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36908/jimpa.v6i2.1007

Abstract

This study aims to analyze passenger load factor and flight route conditions as a basis for air transportation development policy at Sultan Mahmud Badaruddin II International Airport, Palembang. The study employed a quantitative descriptive approach with a time-series design. Secondary data from 2022 to 2025 were analyzed using 48 monthly observations covering flight slots, realized flights, seat capacity, passenger numbers, and flight routes. The analysis was conducted by measuring slot utilization and passenger load factor and comparing operational conditions across routes and airlines. The results indicate variations in slot utilization and passenger load factor across flight routes. The PLM–CGK–PLM route recorded a slot utilization of 71% and a load factor of 88%, while PLM–BTH–PLM recorded 78% and 84%, respectively, and PLM–HLP–PLM recorded 63% and 85%. The PLM–JED–PLM route recorded 100% slot utilization and a 97% load factor, although only six slots were planned. By airline, Pelita Air recorded the highest slot utilization at 88%, while Super Air Jet recorded the highest passenger load factor at 89%. The findings indicate that slot realization and passenger load factor are complementary indicators for evaluating flight route conditions. Routes with relatively high realization and passenger load factors may become priorities for capacity and frequency optimization, while routes with low realization require further assessment of demand, airline operations, and other supporting factors. The findings provide an empirical basis for developing air transportation policies that consider capacity utilization, connectivity, flight realization, and potential demand for each route.
Co-Authors Akhmad Mustain Arie Firmansyah Bambang - Riyanto Firdaus Fakih Herdianto Herdianto Mery Fanada Muhammad Giri Ramanda Nazaputra Kiemas Randa Gustiawan Suandi Suandi Suandi Suandi Suandi Suandi Yuslainiwati Yuslainiwati Yuslainiwati Yuslainiwati