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The Influence of Attitudes, Actions, and Sympathy in Primary Service on Employee Performance Productivity Malang City Population and Civil Registration Office Maria Rosiana Pulo Tukan; Gunawan, Cakti Indra; Moh. Askiyanto
International Journal of Management and Business Vol. 2 No. 2 (2025): April
Publisher : International Research & Development for Human Beings (IRDH)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.64515/ijmb.v2i2.128

Abstract

Human resource development is also part of management to succeed and achieve organizational goals, to provide satisfactory (excellent) service to consumers. In government institutions, the attitudes, actions, and sympathies of employees are part of the excellent service that must be provided to the community. Public sector performance productivity is essential to be carried out to advance the organization effectively and efficiently. This study aims to determine the influence of attitudes, actions, and sympathy on the productivity of the performance of employees of the Malang City Population and Civil Registration Office. This study uses quantitative approaches and multiple linear regression as data analysis methods using the SPSS program. The sample of this study was determined using the Probability Sampling method. The researcher used questionnaires as a data collection technique.  The results of the research and its analysis prove that the attitude of excellent service has a positive effect on the productivity of employee performance of the Population and Civil Registration Office of Malang City, actions in excellent service not only have a positive effect but have a dominant effect on the productivity of employee performance of the Population and Civil Registration Office of Malang City, and also sympathy for excellent service positively affects employee performance productivity of the Population and Civil Registration Office of Malang City
The Role of Financial Planning in Improving Performance at SME UD. Sari Kelapa (Pendem Village, Junrejo District, Batu City, East Java) Ardiyani Padu Lemba; Gunawan, Cakti Indra; Moh. Askiyanto
IRDH International Journal of Social Sciences & Humanities Vol. 2 No. 2 (2025): June
Publisher : International Research and Development for Human Beings (IRDH)

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Abstract

SMEs are faced with many problems such as problems in financial management, competition, and market changes. With the role of financial management, business owners can plan, organize, manage, and control company resources to minimize losses by maintaining cash flow, and the survival of their business . This study aims to determine the financial planning needed to improve performance at SME UD. Sari Kelapa in Pendem Village Kec. Junrejo Batu City, East Java. This study focuses more on financial planning owned by SMEs UD. Sari Kelapa. The data collection method used in field research is primary data using interviews, documentation, and observation of business owners, supervisors or foremen, and employees of UD. Sari Kelapa. This study findings that SMEs should implement accounting-based financial management. So it can be concluded that the role of financial planning in improving performance. It is necessary to keep systematic records to determine the progress, decline, or development of the business. The addition of employees in managing finances is important, because in UKM UD Sari Kelapa there are no employees who manage financial management. However, complete financial records to determine the profit from each sale Improve business performance through financial planning so that it can see the progress of a business in its business performance. Financial planning carried out by SME UD. Sari Kelapa For revenue planning and expenditure planning at SMEs UD. Sari Kelapa's recording is not detailed and still does not use financial recording techniques by applicable SAK. Supporting factors in this study are income planning, expenditure planning, and financial goals. The inhibiting factors in this study are the individual's understanding of the role of financial planning, and the lack of specialized labor in the management of financial planning.
The Influence Of Spiritual Intelligence And Lifestyle On The Management Of Students' Personal Finances Serlina Senansa Senora; Nur Ida Iriani; Moh. Askiyanto
International Journal of Management and Business Vol. 2 No. 4 (2025): October
Publisher : International Research & Development for Human Beings (IRDH)

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Abstract

The aim of this research is to determine the influence of spiritual intelligence and lifestyle on personal financial management of UNITRI Management students class of 2021, both partially and simultaneously. This type of quantitative research, the research population came from UNITRI Management students class of 2021 totaling 246 people, the sampling technique used cluster (area) random sampling so that 72 people were obtained, the instrument used a questionnaire, data analysis used multiple linear regression analysis, hypothesis testing used the t test (partial ) and F test (simultaneous). The results of multiple linear regression showed that both independent variables had positive regression coefficient values. The results of multiple linear regression analysis also obtained a coefficient of determination R Square of 0.588 (the contribution of the independent variable to the dependent variable was 58.8%). The results of the t-test hypothesis testing (partial) showed that the three independent variables had tcount > ttable values ​​with significance < 0.05 and the results of F hypothesis testing (simultaneous) showed Fcount > Ftable values ​​with significance < 0.05. So it is concluded that spiritual intelligence and lifestyle have a significant influence on the personal financial management of UNITRI Management students class of 2021, both partially and simultaneously. Based on these findings, students are advised to apply spiritual principles, such as simplicity, responsibility and gratitude, in their daily lifestyle. 
Tourism Village Development Strategy Through The Role Of Tourism Awareness Community Empowerment Groups (Pokdarwis) (Case Study Of The Sanan Tempe Chips Industry Center Association In Purwantoro Village, Blimbing District, Malang City) Heribertus; Cakti Indra Gunawan; Moh. Askiyanto
International Journal of Management and Business Vol. 2 No. 4 (2025): October
Publisher : International Research & Development for Human Beings (IRDH)

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Abstract

This study was conducted with the aim of finding out what strategies are carried out by the association in developing the Tempe Sanan tourist village in Purwantoro Village, Blimbing District, Malang City , to find out how the role of the tourism-aware community empowerment group is in developing the Tempe Sanan tourist village in Purwantoro Village, Blimbing District, Malang City , to find out how Public Awareness is towards developing the Tempe Sanan tourist village in Purwantoro Village, Blimbing District, Malang City. The research design in this study uses a qualitative approach method. Research with this qualitative method is research that intends to describe and understand the phenomenon of what is experienced by the research subject, for example regarding the strategy for developing a tourist village through the role of the tourism-aware community empowerment group (pokdarwis). development strategy of Tempe Sanan Tourism Village is Pokdarwis tourism education, which includes teaching about tempe production, preparation, and processing. Pokdarwis Tempe Sanan Tourism Village, must collaborate with the city government and the community to understand the existing market and take advantage of all potential opportunities. However, opening up the knowledge of village communities by socializing about safety in the tourist environment, maintaining cleanliness, preserving tourism assets, and being a friendly host for visitors