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Pengaruh Perencanaan Pengadaan Penerimaan dan Penyimpanan Obat terhadap Kualitas Pelayanan di Instalasi Farmasi Rumah Sakit Umum Daerah Provinsi Papua Barat Ittang Somba; Kosasih Kosasih; Ayu Laili Rahmiyati; Vip Paramarta; Taufan Nugroho
GEMILANG: Jurnal Manajemen dan Akuntansi Vol. 5 No. 2 (2025): : Jurnal Manajemen dan Akuntansi
Publisher : BADAN PENERBIT STIEPARI PRESS

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56910/gemilang.v5i2.1961

Abstract

This study aims to examine the impact of planning, procurement, receipt, and storage of medicines on pharmaceutical service quality at the Pharmacy Installation of the Regional General Hospital of West Papua Province. The research uses a quantitative approach with an explanatory design, analyzing primary and secondary data obtained through interviews and questionnaires from 100 respondents. Descriptive analysis results show that the quality of pharmaceutical management in this hospital is categorized as "Adequate". Planning, with a coefficient of 0.183 and a t-value of 2.672, shows a significant impact on service quality. Procurement of medicines, though categorized as "Adequate," has a coefficient of 0.157 with a t-value of 1.814, which is also significant. Receipt of medicines is the most dominant variable with a coefficient of 0.636 and a t-value of 7.532, indicating a very significant impact. Storage of medicines also significantly affects service quality, with a coefficient of 0.291 and a t-value of 7.532. The study highlights the importance of effective management at each stage of pharmaceutical management to improve service quality in hospitals, particularly in the aspects of receipt and storage of medicines.
Pengaruh Pengadaan dan Penganggaran serta Pendistribusian terhadap Ketersediaan Obat di Instalasi Farmasi Dinas Kesehatan Kabupaten Manokwari Papua Barat Yuliarti Pasau; Kosasih Kosasih; Ayu Laili Rahmiyati; Vip Paramarta; Taufan Nugroho
GEMILANG: Jurnal Manajemen dan Akuntansi Vol. 5 No. 2 (2025): : Jurnal Manajemen dan Akuntansi
Publisher : BADAN PENERBIT STIEPARI PRESS

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56910/gemilang.v5i2.1962

Abstract

This study aims to analyze the effect of procurement and budgeting and distribution on drug availability at the Pharmacy Installation of the Manokwari Regency Health Office, West Papua Province. The research method used is a quantitative approach. The data analysis used is descriptive analysis and verification analysis using multiple regression analysis. Descriptive methods focus on describing and analyzing the results of research and verification methods are used to test the relationship between variables. The sample consisted of 77 employees who were taken using saturated sampling technique. The results of descriptive analysis show that in the variables of procurement, budgeting, and distribution of drugs are in the category of enough towards good and good towards very good, there are still some shortcomings that must be considered for improvement. Statistically, the results of verification tests with multiple regression analysis models show that the drug procurement variable has a significant effect on drug availability with a coefficient value of 0.409 and a p-value of 0.000. Drug budgeting also has a significant effect with a coefficient value of 0.021 and a p-value of 0.003. Distribution showed a significant effect on drug availability with a coefficient value of 0.794 and a p-value of 0.000. The results of this study indicate that improvements in these three aspects can significantly increase the availability of drugs in the Pharmaceutical Installation.
Stress Management of Therapists in Dealing with Children with Autism Spectrum Disorder (ASD) Who are Exposed to Gadgets in the Digital Era Anita Reviana; Farida Yuliaty; Taufan Nugroho
Jurnal Manajemen Bisnis Vol. 12 No. 2 (2025): September
Publisher : Pusat Penerbitan dan Publikasi Ilmiah, FEB, Universitas Muslim Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33096/jmb.v12i2.1257

Abstract

In the era of globalisation, the use of gadgets has increased rapidly, including among children, bringing both positive and negative impacts. In children with Autism Spectrum Disorder (ASD), gadgets trigger aggression, reduce focus, and lead to repetitive behaviours, stimming, and babbling, making them a challenge for therapists. This study aims to analyse therapists' stress management in handling children with ASD who are exposed to gadgets. Using a descriptive qualitative approach with four informants through interviews, observations, and documentation, the data were analysed using NVivo 12. The results show that therapists manage stress through relaxation, emotional release, and mindfulness, which are generally effective in preventing burnout, although there are differences in satisfaction among the informants.
THE INFLUENCE OF SKILLS, COMMUNICATION, AND SUPPORTING EQUIPMENT OF CONSERVATIVE DENTISTRY SPECIALISTS (DRG. SP.KG) ON WAITING TIME AND ITS IMPLICATIONS FOR PATIENT SATISFACTION (A SURVEY AT KAJEN DISTRICT HOSPITAL, PEKALONGAN) Jeanny Kathleen Hartini; Kosasih; Etty Sofia; Taufan Nugroho; Vip Paramarta; Farida Yuliaty
Multidiciplinary Output Research For Actual and International Issue (MORFAI) Vol. 6 No. 3 (2026): Multidiciplinary Output Research For Actual and International Issue
Publisher : RADJA PUBLIKA

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

This study aims to analyze the effects of dentists’ skills, communication, and supporting equipment on waiting time and their implications for patient satisfaction at Kajen Regional General Hospital (RSUD Kajen) in Pekalongan. The research was motivated by long waiting times and limited facilities. A quantitative associative approach was used, with data collected through questionnaires from 286 patients receiving conservative dental care. Data analysis included validity, reliability, multiple regression, and Sobel tests to examine both direct and indirect relationships among variables. The results showed that skills, communication, and supporting equipment significantly influenced waiting time and patient satisfaction, both directly and indirectly. Waiting time was found to mediate these effects. Communication was identified as the most dominant factor affecting patient satisfaction, while supporting equipment played a key role in speeding up treatment and reducing waiting time. Improving dental service efficiency at RSUD Kajen can be achieved by enhancing dentists’ skills and communication, and optimizing modern supporting equipment. These efforts are expected to increase patient satisfaction and support continuous improvement in hospital service quality.
Pengaruh Penerapan Rekam Medis Elektronik terhadap Kualitas Pelayanan pada Unit Gawat Darurat di Rumah Sakit Santosa Bandung Kopo Rizki Tomi Resna Suhendar; Farida Yuliaty; Rukhiyat Syahidin; Taufan Nugroho; Vip Paramata; Kosasih Kosasih
Jurnal Ilmu Kesehatan dan Gizi Vol. 4 No. 2 (2026): April: Jurnal Ilmu Kesehatan dan Gizi
Publisher : Pusat Riset dan Inovasi Nasional

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55606/jig.v4i2.8951

Abstract

This regulation, which requires all healthcare facilities to implement EMR by December 31, 2023, stemmed from the emergence of Health Ministerial Regulation No. 24 of 2022. Santosa Hospital, Bandung Kopo, has implemented EMR, but no research has been conducted on it. This study aimed to determine the effect of EMR implementation on service quality in the emergency unit at Santosa Hospital, Bandung Kopo. The research methods used were descriptive verification analysis and multiple linear regression analysis. Data collection used a questionnaire distributed to all emergency unit staff. The results of the descriptive analysis were generally considered very good. The results of the verification analysis, both partially, showed a negative and insignificant effect on system quality and service quality, while information quality and use statistics showed a positive and significant effect. Simultaneously, these positive and significant effects were proven, and the researchers recommend maintaining and further improving them.