Article Per Year (5 Year)
p-Index From 2020 - 2025
0.23
P-Index
This Author published in this journals
All Journal Kajian Ilmiah Mahasiswa Administrasi Publik (KIMAP)
Amal, Suci
Unknown Affiliation
Humanities

Published : 1 Documents Claim Missing Document
Claim Missing Document
Check
Articles

Found 1 Documents
Search

 1 
Pengaru Komunikasi Organisasi Terhadap Kualitas Pelayanan di Dinas Kependudukan dan Pencatatan Sipil Kabupaten Sinjai Amal, Suci; Mahsyar, Abdul; Parawu, Hafiz Elfiansyah
Kajian Ilmiah Mahasiswa Administrasi Publik (KIMAP) Vol 1, No 3 (2020): Desember 2020
Publisher : Universitas Muhammadiyah Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26618/kimap.v1i3.3701

Abstract

The purpose of this study was to determine the effect of organizational communication on service quality in the population and civil registration department of Sinjai Regency. The research method used in this study is a quantitative research method with descriptive type. Data were obtained from 95 respondents from 1800 population in 1 month, while the sample used was cluster random sampling. Data analysis technique used is a simple linear regression analysis method with Y = 19,711 + 0,489X with the help of Pearson product moment (r) through the SPSS Version 22.0 program at α = 0.05 level. The results showed that there was a significant positive effect between organizational communication on service quality in the population and civil registration office in Sinjai district by 11.8% with a regression coefficient of 0.357 in the interpretation of the regression coefficient in the medium category so that it can be said that there was an influence of organizational communication on service quality in the service demography and civil registration of Sinjai Regency.
Co-Authors Abdul Mahsyar Parawu, Hafiz Elfiansyah