Article Per Year (5 Year)
p-Index From 2021 - 2026
0.444
P-Index
This Author published in this journals
All Journal Al-Kharaj: Jurnal Ekonomi, Keuangan & Bisnis Syariah Jurnal Ilmu Pemerintahan
Lilis Hariyana
Unknown Affiliation
Agriculture, Biological Sciences & Forestry Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Industrial & Manufacturing Engineering Social Sciences

Published : 2 Documents Claim Missing Document
Claim Missing Document
Check
Articles

Found 2 Documents
Search

 1 
Efektivitas Penerapan Pelayanan Publik Berbasis Online di Masa Pandemi Covid-19 Pada Dinas Kependudukan Dan Pencatatan Sipil Kota Samarinda Lilis Hariyana; Anwar Alaydrus; Iman Surya
Jurnal Ilmu Pemerintahan Vol. 10 No. 2 (2022)
Publisher : Fakultas Ilmu Sosial dan Ilmu Politik, Universitas Mulawarman

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30872/jip.v10i2.980

Abstract

This type of research is descriptive qualitative. The data collection techniques used were purposive sampling and accidental sampling. This study aims to analyze and describe the effectiveness of implementing online-based public services during the Covid-19 pandemic at the Samarinda City Population and Civil Registry Service. The results of this study indicate that through the implementation of online services, Disdukcapil has made every effort to continue providing services in the midst of the Covid-19 pandemic, but the implementation of online services at Disdukcapil has not been fully effective. The requirements file is not fully complete and fulfills the requirements. Procedurally, there are people who are still having problems in the process of uploading files to the website due to a lack of understanding and supporting facilities. The service time has been adjusted to the Disdukcapil Service Operational Standards (SOP) and all types of services other than certificates can be completed in minutes. Fees for all types of services are free. Service products have increased since online services during the pandemic and complaints services are still considered slow by the public. The supporting factors in carrying out online services are the adequacy of Human Resources (HR) at Disdukcapil and the availability of supporting devices. Then the inhibiting factors in this online service are network disturbances and the level of public understanding that is still lacking about online services.
Inovasi Kebijakan Publik Melalui Aplikasi Terintegrasi Muhammad Rachmadani Tarmiji; Lilis Hariyana; Riko Ajie Prabowo; Uni W Sagena
Al-Kharaj: Jurnal Ekonomi, Keuangan & Bisnis Syariah Vol. 6 No. 11 (2024): Al-Kharaj: Jurnal Ekonomi, Keuangan & Bisnis Syariah
Publisher : Intitut Agama Islam Nasional Laa Roiba Bogor

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47467/alkharaj.v6i11.5248

Abstract

This research aims to analyze the implementation of public policies through integrated applications, with a case study on the Samarinda Integrated Application (SANTER). The SANTER application is part of the Samarinda City Government's initiative to realize the smart city concept, which aims to improve the efficiency of public services, strengthen transparency, and facilitate interaction between the government and the community. This study uses Edward III's theory of public policy implementation, which includes four main elements: communication, resources, disposition, and bureaucratic structure. The analysis was conducted by collecting secondary data from annual reports, user satisfaction surveys, and news articles related to the implementation of the SANTER application. The results show that effective communication between the government, policy implementers, and the community is crucial to the success of this application. Adequate human resources and technology are also key factors, although there are still challenges in terms of limited resources at the sub-district and village levels. The disposition or attitude and commitment of public officials towards the SANTER application is very positive, as demonstrated by the full support of the mayor and heads of relevant agencies. An efficient bureaucratic structure and good coordination between agencies also played an important role in the implementation of this application.
Co-Authors Anwar Alaydrus Iman Surya Muhammad Rachmadani Tarmiji Riko Ajie Prabowo Uni W Sagena