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All Journal AL-TANZIM : JURNAL MANAJEMEN PENDIDIKAN ISLAM JUMPA : Jurnal Manajemen Pendidikan
Alma Vorfi Lama
University of Business and Technology
Decision Sciences, Operations Research & Management Education Languange, Linguistic, Communication & Media Social Sciences

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Optimizing Resources in the Implementation of Internal Quality Assurance Systems: An Exploratory Study in Islamic Educational Institutions Nispi Ani Barus; Alma Vorfi Lama
JUMPA : Jurnal Manajemen Pendidikan Vol 5, No 2 (2024)
Publisher : Universitas Nurul Jadid

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33650/jumpa.v5i2.8895

Abstract

This study focuses on the implementation of the Internal Quality Assurance System (SPMI) in Islamic Education Institutions (LPI) and aims to identify the main challenges faced as well as the key factors that can improve the effectiveness of SPMI implementation in these institutions. The research method used is qualitative with a case study approach, where data is collected through in-depth interviews, participatory observations, and document analysis from two LPIs in Yogyakarta. The results show that the gap between SPMI implementation policies and practices in LPI is mostly due to limited resources and low commitment from stakeholders. In addition, strong leadership and continuous support have proven to be important factors in building a sustainable quality culture. The implications of this study emphasize the need for a more holistic management strategy and adequate resource support to ensure that SPMI can function as an effective tool in improving the quality of education in LPI.
Implementing ISO-Based Educational Reform: ISO 21001:2018 Effectiveness in Enhancing State Islamic University Services Fairus Tahta Alifana; Imron Fauzi; Alma Vorfi Lama
JURNAL AL-TANZIM Vol 9, No 3 (2025)
Publisher : Nurul Jadid University, Probolinggo, East Java, Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33650/al-tanzim.v9i3.11286

Abstract

Ensuring high-quality educational services is a growing challenge for State Islamic Universities (UIN) in Indonesia, particularly in efforts to harmonise Islamic educational values with international standards. This study aims to assess the effectiveness of ISO 21001:2018 implementation in improving service quality at State Islamic Religious Universities. The method used is a qualitative case study, with data collection through in-depth interviews, participant observation, and document analysis. Data were obtained from 25 purposively selected informants, consisting of quality assurance staff, lecturers, and students. The results show that ISO 21001:2018 significantly improves institutional accreditation through standardising quality management processes and strengthening human resources and infrastructure. The certification process increases stakeholder trust and strengthens academic quality assurance through regular evaluations and transparent audits. The integration of ISO 21001:2018 also encourages the creation of a participatory environment and continuous improvement in educational services. This study emphasises the importance of adapting international standards to local educational contexts and religious values. The ISO 21001:2018 structure can be a strategic model for quality governance in other Islamic universities.
Co-Authors Fairus Tahta Alifana Imron Fauzi Nispi Ani Barus