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All Journal Almana : Jurnal Manajemen dan Bisnis Enrichment : Journal of Management
Abdurrohman Abdurrohman
Universitas Primagraha, Indonesia
Decision Sciences, Operations Research & Management Economics, Econometrics & Finance

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The Influence of Education, Length of Service and Workload on Employee Performance at the Serang District Health Office Acih Acih; Siti Oni Isnenti; Ahmad Enuh; Abdurrohman Abdurrohman; Surya Alam
Enrichment : Journal of Management Vol. 15 No. 6 (2026): Management Science And Field
Publisher : Institute of Computer Science (IOCS)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35335/enrichment.v15i6.2463

Abstract

This study investigated how education level, length of service, and workload affect employee performance at the Serang Regency Health Office. Employing a quantitative descriptive–causal approach, the research used a census method involving all 92 civil servants to ensure full population representation. Data collection relied mainly on structured questionnaires with a five-point Likert scale, supported by interviews, direct observations, and document review. The data were analyzed using descriptive statistics and multiple linear regression with SPSS software, following validity, reliability, and classical assumption testing to ensure the suitability of the regression model. The results demonstrate that education level and length of service have positive and statistically significant effects on employee performance, indicating that higher educational attainment and longer work experience contribute to better performance outcomes. In contrast, workload shows a significant negative effect, suggesting that excessive or poorly managed workloads hinder effectiveness and productivity. Simultaneously, all three variables significantly influence performance, with the model explaining 62.7% of performance variance. Education emerged as the most influential positive factor, while workload was the strongest negative determinant, emphasizing the importance of integrated human resource policies that balance capability development and workload management
Analysis of Work-Life Balance and Job Satisfaction in Improving Employee Performance Mediated by Work Motivation Nawawi Nawawi; Wahyudi Wahyudi; Abdurrohman Abdurrohman
Almana : Jurnal Manajemen dan Bisnis Vol. 9 No. 1 (2025): April
Publisher : Bandung: Prodi Manajemen FE Universitas Langlangbuana

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36555/almana.v9i1.2798

Abstract

The complexity of problems in the work environment demands attention to work-life balance (WLB) and job satisfaction as key determinants of employee performance, with work motivation acting as a mediating variable that strengthens the causal relationship between working conditions and individual productivity. This study aims to examine the influence of WLB and job satisfaction on employee performance, focusing on the mediating role of work motivation within a government context. Using a quantitative approach, primary data were collected through questionnaires distributed directly to 70 employees of the Serang District Ministry of Religion Office, and the relationships between variables were tested using PLS-SEM version 4.0. The empirical findings reveal that WLB neither directly nor indirectly influences employee performance. Conversely, job satisfaction significantly affects work motivation, which positively contributes to improving employee performance. Furthermore, work motivation mediates the relationship between job satisfaction and performance, but it does not serve as a mediating factor between WLB and performance. These findings underscore the importance of implementing human resource management strategies centered on performance enhancement to foster a more motivated and productive workforce, which, in turn, can support the efficiency of public sector services and contribute to broader economic growth
Co-Authors Acih Acih Ahmad Enuh Nawawi Nawawi Siti Oni Isnenti Surya Alam W. Wahyudi