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All Journal JURNAL RISET BISNIS DAN MANAJEMEN jurnal syntax admiration Co-Value : Jurnal Ekonomi, Koperasi & Kewirausahaan Seminar Nasional Produk Terapan Unggulan Vokasi Glosains: Jurnal Sains Global Indonesia
Alfian R. Poluan
Politeknik Negeri Manado, Sulawesi Utara, Indonesia
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Pengaruh Work-Life Balance, Beban Kerja Dan Gaya Kepemimpinan Terhadap Kinerja Pegawai PT. Bank Negara Indonesia (PERSERO) TBK, Kantor Cabang Manado Poluan, alfian ranny
JURNAL RISET BISNIS DAN MANAJEMEN Vol 6, No 4 (2018): JRBM vol 6 no 4 tahun 2018
Publisher : Universitas Sam Ratulangi

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Abstract

The result of this researchs show that work-life balance, workload and leadership style simultaneously have a significant effect on employee performance, this is prove by the F test which shows a significance value 0,006 smaller than 0,05. The result of t test show : 1) work-life balance has a signifianct effect on employee performance with a significance value 0,029 smaller than 0,05. 2) workload has a significant effect on employee performance with a significance value 0,044 smaller than 0,05. 3) leadership style has no significant effect on employee performance with a significance value 0,161 bigger than 0,05. From the test result with the t test also known that the variables that have a dominant effect on employee performance is work-life balance because the significance value is smaller than others variableKeywords: work-life balance,workload, leadership style, employee perfromance
The Influence of Organizational Commitment and Burnout to Employee Performance through Extra-Role Behavior as Intervening Variable in PT. Bank SulutGo Cabang Manado Alfian Ranny Poluan; Heidy Pesik; Fresi Beatrix Lendo
Jurnal Syntax Admiration Vol. 5 No. 3 (2024): Jurnal Syntax Admiration
Publisher : Syntax Corporation Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.46799/jsa.v5i3.1063

Abstract

The purpose of this study is to analyze the structural relationship between organizational commitment, burnout, performance and extra-role behavior of employees. Design/methodology/approach – The research question is examined using a sample of PT. Bank SulutGo kantor cabang Manado employees. Path Analysis is used to test various research hypotheses and examine the extent of extra role behavior mediate the effect of organizational commitment and burnout on employee performance. Findings – First, there is a non-significant relationship between organizational commitment and burnout to extra role behavior. Second, there is a positive and significant relationship between organizational commitment and employee performance, while burnout has negative and non- significant relationship. Third, extra-role has positive and significant relationship to employee performance. Practical Implications – Based on this empirical finding should be concerned commitment to be used as a benchmark to improve employee performance. Besides that, it should be noted that for the banking sector extra-role behavior can be categorized as a work culture. Research Limitations – There is a need to extend the results and compare with other banking industries. Originality – This research explain that extra-role behavior contributes as a medium to the evaluation of organizational commitment and employee performance.
Apakah Work-Life Balance Penting untuk Sektor Kesehatan? Studi Kualitatif pada Tenaga Medis Rumah Sakit Swasta di Kota Manado Christian Tiwatu, Irvans Reindy; Ranny Poluan, Alfian; Prasetya Ponggohong, Edryl Henok; Beatrix Lendo, Fresi
Co-Value Jurnal Ekonomi Koperasi dan kewirausahaan Vol. 15 No. 5 (2024): Co-Value: Jurnal Ekonomi, Koperasi & Kewirausahaan
Publisher : Program Studi Manajemen Institut Manajemen Koperasi Indonesia Bandung

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59188/covalue.v15i5.4805

Abstract

Penelitian ini bertujuan untuk melihat bagaimana Work-Life Balance memberikan pengaruh terhadap tenaga medis dirumah sakit swasta di Kota Manado. Populasi dalam penelitian ini adalah seluruh tenaga medis yang bekerja pada rumah sakit swasta di Kota Manado dengan informan kunci sebanyak 10 tenaga medis yang ditentukan menggunakan Purposive sampling method. Metode deskriptif kualitatif digunakan dalam penelitian dan data diolah dengan menganalisis setiap kata dan ucapan yang dikeluarkan oleh informan kunci. Hasil penelitian menunjukkan bahwa Work-Life Balance para tenaga medis rumah sakit swasta di Kota Manado akan ditentukan dari keseimbangan antara jam kerja dan insentif yang diberikan. Hal ini tentunya akan memberikan dampak terhadap beban kerja yang diterima dan berujung pada Tingkat kepuasan kerja yang akan dihasilkan. Kesimpulan dalam penelitian ini adalah rumah sakit sebagai sebuah perusahaan yang bergerak pada sektor kesehatan harus dapat bertindak adil dalam penentuan jam kerja para tenaga medis, selain itu juga pemberian insentif harus didasarkan pada jumlah jam kerja yang telah dijalankan oleh para tenaga medis.
Kompensasi Non-Finansial berbasis Kearifan Lokal untuk Menekan Angka Turnover Intentions Pekerja UMKM di Manado Papia, Friska Jutresia; Poluan, Alfian R; Kolondam, Arifmanuel; Lendo, Fresi Beatrix; Pangemanan, Kevin K
Prosiding Seminar Nasional Produk Terapan Unggulan Vokasi Vol 5 No 1 (2026): Prosiding Seminar Nasional Produk Terapan Unggulan Vokasi Ke-6 Politeknik Negeri
Publisher : Pusat Penelitian dan Pengabdian Kepada Masyarakat Politeknik Negeri Manado

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Abstract

Penelitian ini dilatarbelakangi oleh tingginya angka turnover intentions pekerja UMKM di Kota Manado akibat keterbatasan kemampuan finansial usaha kecil dalam memberikan upah tinggi. Guna mengatasi masalah tersebut, penelitian ini mengeksplorasi potensi kompensasi non-finansial dengan mengintegrasikan nilai sosio-kultural lokal sebagai solusi alternatif yang efisien bagi pelaku usaha. Metode yang digunakan adalah kualitatif dengan pendekatan fenomenologi. Data dikumpulkan melalui wawancara mendalam terhadap 12 informan yang terdiri atas pemilik dan pekerja UMKM, lalu diuji keabsahannya menggunakan teknik triangulasi sumber. Hasil penelitian berhasil memformulasi Model 3B-M (Baku-Sayang, Baku-Bantu, Baku-Hargai lewat Mentoring Mapalus). Temuan menunjukkan bahwa internalisasi falsafah Sitou Timou Tumou Tou dalam bentuk pengakuan martabat, dikombinasikan dengan fleksibilitas kerja berbasis gotong royong (Mapalus), mampu membangun keterikatan emosional pekerja yang kuat. Pendekatan kultural yang humanis ini terbukti efektif meredam keinginan karyawan untuk berpindah kerja tanpa membebani arus kas operasional perusahaan. Pentingnya hasil penelitian ini terletak pada kontribusinya dalam menyediakan cetak biru manajemen SDM taktis berbasis kearifan lokal. Model ini menjadi panduan praktis bagi pelaku UMKM untuk menjaga stabilitas operasional, mengunci loyalitas karyawan, serta mendorong keberlanjutan ekonomi daerah jangka panjang.
Human Resource Management Strategies for Enhancing the Competitiveness of Service Sector, Micro, Small and Medium Enterprises (MSME’s) in Manado City Selvy R. Kalele; Alfian R. Poluan; Arifmanuel Kolondam
Glosains: Jurnal Sains Global Indonesia Vol. 7 No. 3 (2026): Glosains: Jurnal Sains Global Indonesia
Publisher : Sekolah Tinggi Agama Islam Kuningan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59784/glosains.v7i3.808

Abstract

Background: Service-sector micro, small, and medium enterprises (MSMEs) play a vital role in regional economic development; however, many continue to face challenges in maintaining competitiveness due to limited human resource management (HRM) capabilities, inadequate workforce development, and resource constraints. Understanding context-specific HRM strategies is therefore essential to strengthen the competitiveness and sustainability of service-sector MSMEs Objective: This study aims to analyse human resource management (HRM) strategies for enhancing the competitiveness of service-sector micro, small, and medium enterprises (MSMEs) in Manado City. Methods: A qualitative approach with a multiple case study design was employed. Data were collected through in-depth interviews, non-participant observations, and documentation involving 16 informants, including business owners, managers, senior employees, and MSME support stakeholders. Data analysis was conducted using thematic analysis to identify key themes related to HRM practices, the role of HRM in improving competitiveness, and factors supporting or constraining its implementation. Results: The findings indicate that HRM strategies in service-sector MSMEs are contextual and adaptive, emphasizing relationship-based recruitment, on-the-job learning for competency development, and participative leadership by business owners. These strategies contribute to the development of employee capabilities, including service competence, loyalty, and work commitment, which serve as critical foundations for MSME competitiveness. However, limited resources and restricted access to formal training remain significant challenges in optimizing the strategic role of HRM. Conclusion: This study contributes to the enrichment of the strategic HRM literature by providing context-based insights from service-sector MSMEs in emerging regional economies.
Co-Authors Arifmanuel Kolondam Edryl Henok Prasetya Ponggohong Fresi Beatrix Lendo Heidy Pesik Irvans Reindy Christian Tiwatu Pangemanan, Kevin K Papia, Friska J. Selvy R. Kalele