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All Journal MODERAT: Jurnal Ilmiah Ilmu Pemerintahan
Gunawan, Kayla Salsabila
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Humanities Environmental Science Law, Crime, Criminology & Criminal Justice Social Sciences

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KOMITMEN DALAM PENERAPAN SISTEM INFORMASI MANAJEMEN LAYANAN GEULIS D’BOTANICA PADA DISDUKCAPIL KOTA BANDUNG Engkus, Engkus; Fauziah, Ai Samrotul; Gunawan, Kayla Salsabila
Moderat : Jurnal Ilmiah Ilmu Pemerintahan Vol 11 No 2 (2025): Mei 2025
Publisher : Program Studi Ilmu Pemerintahan FISIP Universitas Galuh

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.25157/moderat.v11i2.4949

Abstract

This study focuses on optimizing the implementation of Management Information System (MIS) This research employs a descriptive method with a case study approach. Data were collected through observations, in-depth interviews, and document analysis. The analysis was conducted based on six key dimensions: information, system components, organization and management, decision-making, and the value of information in supporting service effectiveness. The findings indicate that the implementation of MIS has accelerated administrative services, improved data accuracy, and facilitated information-based decision-making. However, challenges remain in technological infrastructure and system stability, which require further improvement. Therefore, this study recommends the development of real-time notification features, enhanced system capacity, and technological infrastructure upgrades to ensure more optimal and responsive services that cater to public needs.
Co-Authors Engkus, Engkus Fauziah, Ai Samrotul