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All Journal DEVICE : JOURNAL OF INFORMATION SYSTEM, COMPUTER SCIENCE AND INFORMATION TECHNOLOGY TAMIKA: Jurnal Tugas Akhir Manajemen Informatika & Komputerisasi Akuntansi
Suwanto, Fredy
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Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance

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Analisis Infrastruktur Teknologi Informasi untuk Mendukung Kelangsungan Bisnis pada Platform E-Commerce Firdaus, Rahmad; Zidan, Abiyyu Al Thoriq; Rajaguguk, Rifaldi Febriansyah; Suwanto, Fredy; Yeremia, Deryl Andeya; Pratama, Dicky
TAMIKA: Jurnal Tugas Akhir Manajemen Informatika & Komputerisasi Akuntansi Vol 5 No 1 (2025): TAMIKA: Jurnal Tugas Akhir Manajemen Informatika & Komputerisasi Akuntansi
Publisher : Universitas Methodist Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.46880/tamika.Vol5No1.pp35-45

Abstract

This research analyzes the implementation of information technology infrastructure in supporting business continuity of e-commerce platforms, focusing on risk management, security, and performance optimization aspects. Using a qualitative methodology with a case study approach, this research integrates COBIT and ITIL frameworks to evaluate IT infrastructure management effectiveness. The results show that the e-commerce platform has achieved 99.95% availability with an average response time of 180ms for standard transactions. The implementation of hybrid cloud-based microservices architecture provides optimal flexibility and scalability in handling demand fluctuations up to 400% from baseline load. Security analysis reveals the effectiveness of zero-trust architecture implementation with a threat detection rate of 98.5%. The integration of COBIT and ITIL frameworks resulted in a 47% increase in IT governance effectiveness, with the DSS domain achieving the highest maturity score of 4.5. This research recommends strategic development including migration to cloud-native architecture, implementation of AI/ML for resource optimization, and strengthening security capabilities through advanced threat detection.
Peran Blockchain dalam Meningkatkan Transparansi dan Keamanan Data Pelanggan pada E-Commerce Suwanto, Fredy; Wijaya, Novan
DEVICE : JOURNAL OF INFORMATION SYSTEM, COMPUTER SCIENCE AND INFORMATION TECHNOLOGY Vol 6, No 1: JUNI 2025
Publisher : Universitas Dharmawangsa

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.46576/device.v6i1.6607

Abstract

Perkembangan e-commerce yang pesat di era digital menuntut tingkat keamanan dan transparansi yang tinggi dalam pengelolaan data pelanggan. Blockchain, sebagai teknologi terdistribusi, menawarkan solusi inovatif untuk mengatasi tantangan tersebut. Penelitian ini bertujuan untuk menganalisis peran blockchain dalam meningkatkan transparansi dan keamanan data pelanggan pada e-commerce melalui studi literatur. Metode penelitian yang digunakan adalah studi literatur dengan mengumpulkan dan menganalisis sumber-sumber terkait blockchain, keamanan data, dan e-commerce. Hasil penelitian menunjukkan bahwa blockchain mampu memberikan transparansi melalui sistem ledger yang terdistribusi dan tidak dapat diubah, serta meningkatkan keamanan data melalui enkripsi dan desentralisasi, Teknologi ini mengurangi risiko serangan siber seperti peretasan dan kebocoran data. Tantangan dalam implementasinya meliputi skalabilitas, biaya, dan regulasi. Simpulan dari penelitian ini adalah blockchain memiliki potensi besar untuk meningkatkan kepercayaan pelanggan dan mendorong pertumbuhan e-commerce yang berkelanjutan.
Analisis Infrastruktur Teknologi Informasi untuk Mendukung Kelangsungan Bisnis pada Platform E-Commerce Firdaus, Rahmad; Zidan, Abiyyu Al Thoriq; Rajaguguk, Rifaldi Febriansyah; Suwanto, Fredy; Yeremia, Deryl Andeya; Pratama, Dicky
TAMIKA: Jurnal Tugas Akhir Manajemen Informatika & Komputerisasi Akuntansi Vol 5 No 1 (2025): TAMIKA: Jurnal Tugas Akhir Manajemen Informatika & Komputerisasi Akuntansi
Publisher : Universitas Methodist Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.46880/tamika.Vol5No1.pp35-45

Abstract

This research analyzes the implementation of information technology infrastructure in supporting business continuity of e-commerce platforms, focusing on risk management, security, and performance optimization aspects. Using a qualitative methodology with a case study approach, this research integrates COBIT and ITIL frameworks to evaluate IT infrastructure management effectiveness. The results show that the e-commerce platform has achieved 99.95% availability with an average response time of 180ms for standard transactions. The implementation of hybrid cloud-based microservices architecture provides optimal flexibility and scalability in handling demand fluctuations up to 400% from baseline load. Security analysis reveals the effectiveness of zero-trust architecture implementation with a threat detection rate of 98.5%. The integration of COBIT and ITIL frameworks resulted in a 47% increase in IT governance effectiveness, with the DSS domain achieving the highest maturity score of 4.5. This research recommends strategic development including migration to cloud-native architecture, implementation of AI/ML for resource optimization, and strengthening security capabilities through advanced threat detection.
Co-Authors Dicky Pratama Novan Wijaya Rahmad Firdaus Rajaguguk, Rifaldi Febriansyah Yeremia, Deryl Andeya Zidan, Abiyyu Al Thoriq