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All Journal Indonesian Journal Economic Review (IJER) Journal of Ekonomics, Finance, and Management Studies
Kusumaningrum, Sari Dewi
Unknown Affiliation
Religion Economics, Econometrics & Finance

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Pengaruh Servant Leadership, Work Ability Terhadap Employee Performance Dengan Menggunakan Self Esteem Sebagai Variabel Intervening Pada Pegawai Pemerintah Kota Surabaya Kusumaningrum, Sari Dewi; Mujanah, Siti; Fianto, Achmad Yanu Alif
El-Mal: Jurnal Kajian Ekonomi & Bisnis Islam Vol. 6 No. 5 (2025): El-Mal: Jurnal Kajian Ekonomi & Bisnis Islam
Publisher : Intitut Agama Islam Nasional Laa Roiba Bogor

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47467/elmal.v6i5.6153

Abstract

This researchi aims to examine 4 (four) variables : servant leadership, work ability and self-esteem on employee performance, and self-esteem as an intervening variable between servant leadership, work ability and employee performance.This type of research is quantitative research. This research was conducted at the Karang Pilang District Office, Surabaya City. Sampling used random sampling technique with the Slovin formula.Respondent were 88 respondents rom a population of 112 employees. The data obtained by distributing questionnaires was then analyzed using SEM PLS and hypothesis testing using the SmartPLS 4 tool. The results of this study showed that the direct influence was a positive and significant relationship between work ability,self-esteemind employee performance.The hypothesis wass accepted . Meanwhile, the direct influence of servant leadership on employee performance and self-esteem si rejected.In the indirect influence of servant leadership on employee performance, the hypothesis is rejected,which means that self-esteem cannot ne an intervening variable. Meanwhile, the indirect effect of wor ability on employee performance is that the hypothesis is accepted,self-esteem can be an intervening variable.
The Influence of Organizational Commitment, Work Flexibility and Work Load on Employee Performance with Innovative Work Behavior as an Intervening Variable at PT. Ruang Raya Indonesia Kusumaningrum, Sari Dewi; Andjarwati, Tri; Nugroho, Riyadi
Indonesian Journal Economic Review (IJER) Vol. 5 No. 2 (2025): October
Publisher : Divisi Riset, Lembaga Mitra Solusi Teknologi Informasi (L-MSTI)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59431/ijer.v5i2.580

Abstract

PT. Ruang Raya Indonesia (Ruangguru) is the largest technology company in Indonesia that focuses on education-based services. Ruangguru develops various technology-based learning services, including virtual classroom services, online platform tests, subscription learning videos, private tutoring marketplaces, and other educational content that can be accessed through the Ruangguru website and application. Ruangguru has a mission to provide and expand access to quality education through technology for all students, anytime and anywhere, and also aims to improve the quality of teachers by creating jobs and additional income for teachers in Indonesia. Ruangguru believes that by improving the quality of teachers, the quality of education in Indonesia will also improve, and is determined to continue to develop our services and collaborate with various parties to achieve the desired goals. The purpose of this study was to determine the effect of organizational commitment, work flexibility, and workloadon employee performance with innovative work behavior as an intervening variable at PT. Ruang Raya Indonesia. This study uses a quantitative method with primary data sources obtained from distributing questionnaires. The research population is employees of PT. Ruang Raya Indonesia. The selection of respondents was carried out using the saturated non-probability sampling method with a total of 93 respondents. The data analysis method uses descriptive analysis and SEM-PLS analysis. The results of the study indicate that the variables of organizational commitment, work flexibility, and workloadaffect employee performance with innovative work behavior as an intervening variable at PT. Ruang Raya Indonesia.
Co-Authors Achmad Yanu Aliffianto Riyadi Nugroho Siti Mujanah Tri Andjarwati, Tri