Manusiwa, Ceril Maria
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Percakapan Konseling dengan Masyarakat Akar Rumput (Termarjinalkan) di Kota Manado Nendissa, Julio Eleazer; Sureni, Sureni; Manusiwa, Ceril Maria; Kowal, Jeniar Rainhard
Jurnal PKM Setiadharma Vol. 6 No. 1 (2025): Jurnal PkM Setiadharma
Publisher : Sekolah Tinggi Teologi Injili Arastamar (SETIA) Jakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47457/jps.v6i1.563

Abstract

Marginalised communities in Manado often face multifaceted challenges—economic, social, cultural, and spiritual—that restrict their access to basic rights and hinder personal development. Counselling conversations are introduced as a holistic intervention, addressing not only material needs but also emotional and spiritual dimensions. This approach aims to enhance critical awareness, build individual resilience, and foster spaces for healing and empowerment. Combining participatory and contextual methods, it involves the community actively in the counselling process while adapting interventions to their specific realities. Techniques include in-depth interviews, group discussions, and collaborative reflection to identify issues and co-create solutions. Findings show marked improvements in participants’ self-confidence, critical thinking, and capacity to initiate social change. Enhanced interpersonal relationships and a renewed sense of meaning in life further support their journey out of marginalisation. Counselling thus emerges as both a spiritual support mechanism and a transformative tool for inclusive community empowerment.
Cyber Counseling: Pastoral Support through WhatsApp Group to Fellow Congregants Kowal, Jeniar Rainhard; Manusiwa, Ceril Maria; Sureni, Sureni; Dendeng, Leonardo Caesar
Proskuneo: Journal of Theology Vol 1, No 2 (2025): Proskuneo Journal of Theology
Publisher : STT Transformasi Indonesia Manado

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.53674/pjt.v1i2.223

Abstract

The digital era requires humans to continue to follow and adapt by learning to utilize technology. Likewise, church congregations are required to follow the flow of the times to improve the quality of digital services. Therefore, in the midst of digital developments, the term cyber counseling has emerged which can be used as a pastoral service through WhatsApp Group social media for church congregations. The purpose of this study is to examine and analyze cyber counseling as a tool for providing pastoral support through WhatsApp Group to fellow congregations. This article uses qualitative research with a descriptive nature and collects data through literature studies and then analyzes it to obtain results such as ethical reflection in cyber counseling, the role of WhatsApp Group in pastoral support, practical implementation and mentoring techniques in WhatsApp Group, and cyber counseling offers for today's congregations. Through the results obtained, it can be concluded that cyber counseling through the WhatsApp Group application can convey spiritual messages and guidance, question and answer sessions or open discussions, joint prayers and empathetic support, self-reflection sessions and personal spiritual development, learning through media content