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All Journal Jurnal Ilmiah Kesehatan Masyarakat International Journal of Health, Engineering and Technology
Andhika Dwi Anggara
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Agriculture, Biological Sciences & Forestry Chemical Engineering, Chemistry & Bioengineering Dentistry Engineering Health Professions Immunology & microbiology Industrial & Manufacturing Engineering Mechanical Engineering Medicine & Pharmacology Nursing Public Health Veterinary

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Effect of Quality of Health Services and Facilities on Patient Satisfaction at Mulyoharjo Health Center, Pemalang Regency Azlya Fahrezi Muhammad; Purwito Soegeng Prasetijono; Andhika Dwi Anggara
SEHATMAS: Jurnal Ilmiah Kesehatan Masyarakat Vol. 4 No. 2 (2025): April 2025
Publisher : Yayasan Literasi Sains Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55123/sehatmas.v4i2.5131

Abstract

Patients provide critical feedback on healthcare delivery, and satisfaction levels tend to rise when service performance exceeds patient expectations. Research is being conducted at the Mulyoharjo Health Center, Pemalang Regency, to inquire the proceeds of service quality and healthcare facilities on patient satisfaction. Our study employed a quantitative observational draw utilizing a cross-sectional design that involved 100 outpatients selected using purposive sampling. In addition to normality assessments, multiple linear regressions, t-tests, F-tests, coefficient of determination analysis, and TCR evaluations, data were analyzed using a several of statistical techniques. According to the results, both service quality and facility availability contribute significantly and positively to patient satisfaction, on both an individual and collective basis. In contrast, the F-test value reached 200.767, which was significantly higher than the threshold of 3.09 for the F-table, while the t-test results indicated that patient satisfaction was significantly affected by service quality (t-count: 11.200) and facilities (t-count: 4.184), exceeding the critical t-value of 1.660. The TCR method was also used to analyze the quality of service, availability of facilities, and overall patient satisfaction. Service quality and facility accessibility contributed 80.1% of the discrepancy in patient satisfaction, with the remaining 19.9% attributable to other factors not taken into account. In summary, the findings affirm that service quality and facility availability play a crucial role in enhancing patient satisfaction at the Mulyoharjo Health Center.
Association Between Systemic Disease And Presbycusis Among Patients Of Chronic Disease Management Miska Mahira Majid; Rano Aditomo; Shelly Tjahjadewi; Andhika Dwi Anggara
International Journal of Health Engineering and Technology Vol. 4 No. 6 (2026): IJHET MARCH 2026
Publisher : CV. AFDIFAL MAJU BERKAH

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55227/ijhet.v4i6.597

Abstract

Presbycusis or age-related hearing loss significantly affects the quality of life of the elderly, with systemic diseases such as hypertension, diabetes mellitus, and dyslipidemia potentially accelerating its occurrence through vascular mechanisms. This study aims to analyze the relationship of these conditions to the occurrence of presbycusis in PROLANIS patients at the Kedungmundu Community Health Center. This observational analytical study with a cross-sectional design used 44 purposive samples aged ≥55 years. Data were collected through audiometry (ISO 1964 standard, bilateral >25 dB HTL) and medical record review, analyzed using the Chi-Square and Fisher's Exact tests (SPSS v.26, p<0.05). The results showed a prevalence of presbycusis of 68.2%, with a significant association for hypertension (p=0.000) and diabetes mellitus (p=0.006), but not for dyslipidemia (p=0.413). Hypertension and diabetes mellitus significantly increase the risk of presbycusis in PROLANIS patients, so routine audiometric screening in primary health facilities is necessary.
Co-Authors Azlya Fahrezi Muhammad Miska Mahira Majid Purwito Soegeng Prasetijono Rano Aditomo Shelly Tjahjadewi