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All Journal Batara Wisnu : Indonesian Journal of Community Services Journal of Management, Economic, and Accounting Journal of Multidisciplinary Research
Sudarmiyati, Sudarmiyati
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Religion Aerospace Engineering Agriculture, Biological Sciences & Forestry Biochemistry, Genetics & Molecular Biology Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education

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OPTIMALISASI POTENSI SUMBER DAYA MANUSIA DAN USAHA MIKRO KECIL MENENGAH MELALUI PELATIHAN DAN PENDAMPINGAN DI DESA MEGANG SAKTI IV KABUPATEN MUSI RAWAS Murahman, Mardi; Ayub, Ayub; Tiansah, Agus; Suramto, Suramto; Sudarmiyati, Sudarmiyati; Rizki, Dimas; Trianah, Yeni
Batara Wisnu : Indonesian Journal of Community Services Vol. 5 No. 2 (2025): Batara Wisnu | Mei - Agustus 2025
Publisher : Gapenas Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.53363/bw.v5i2.416

Abstract

Community service is a form of contribution of academics (lecturers and students) in overcoming problems in the community and for community development with the aim of providing education and improving the skills of the people of Benai Megang Sakti IV Village through efforts to optimize the potential of Micro, Small, and Medium Enterprises (MSMEs) through a series of strategies that include surveys, data collection, training, and MSME development through packaging aspects, branding, and digital marketing. The focus of this empowerment program is located in Benai Megang Sakti IV Village, Megang Sakti District, Musi Rawas Regency. This service program aims to improve the quality of MSME businesses in the area through concrete steps. In addition, the development of MSMEs through attractive packaging efforts and strong branding will help differentiate products from competitors and build a positive image in the eyes of consumers. The method of implementing service is Participatory Rulal Apraical (PRA) with lectures, discussions, and demonstrations. This method involves the community which is the target partner in the implementation of service activities. The results of the service activities are an increase in the knowledge and skills of partners regarding the utilization of the potential and digitalization of MSMEs, introducing the concept of local economic empowerment and the importance of digitalization in the development of MSMEs, the use of e-commerce platforms to increase sales of local products, and also the achievement of product manufacturing that utilizes the local potential of the village, which in turn is expected to improve the local economy, create jobs and can optimize their potential and improve the quality of their business in a sustainable manner.
Land And Building Tax (PBB) In Efforts To Increase Local Revenue In Lubuklinggau City Ayub, Ayub; Sudarmiyati, Sudarmiyati; Zabad, Imam Alfairus
Journal of Management, Economic, and Accounting Vol. 4 No. 2 (2025): Juli-Desember
Publisher : Universitas Dehasen Bengkulu

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37676/jmea.v4i2.928

Abstract

This study is purposed to determine the optimization of land and building tax (PBB) collection in increasing regional revenue in terms of expanding the revenue base, strengthening the collection process, and improving supervision in the city of Lubuklinggau. This study employs a qualitative method, with the types and sources of data consisting of primary and secondary data. Primary data was obtained through observation and interviews, while secondary data was sourced from documentation related to the study. The data analysis techniques used in this study include data reduction, data display, and conclusion drawing/verification. The research results indicate that the optimization of Land and Building Tax (PBB) collection in Lubuklinggau City is not yet optimal. This is due to ineffective collection implementation and weak oversight. In terms of expanding the revenue base, efforts have been made optimally, as evidenced by the initiative of the Regional Revenue Agency (Bapenda) to collaborate with the Population and Civil Registration Office (Disdukcapil) for data synchronization, as well as collaboration with Bank Sumsel Babel and various other payment channels to facilitate the public in fulfilling their tax obligations. However, in terms of strengthening the collection process, implementation has not been maximized due to low taxpayer awareness and the lack of strict oversight and penalties for violators. Meanwhile, oversight aspects have also not been optimal due to the lack of routine monitoring and limited available oversight resources. These conditions have led to low taxpayer compliance rates, ultimately resulting in sub-optimal PBB revenue collection.
The Effect Of Service Quality On Inpatient Satisfaction At The Muara Kelingi Community Health Center In Musi Rawas District Sudarmiyati, Sudarmiyati; Ayub, Ayub; Adhini, Septi
Journal of Multidisciplinary Research Vol. 1 No. 4 (2025): July
Publisher : Utami Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.70963/jmr.v1i4.333

Abstract

This study aims to determine the influence of service quality indicators, namely direct evidence, reliability, responsiveness, assurance, and empathy on inpatient satisfaction at the Regional Public Service Agency (BLUD) Technical Implementation Unit (UPT) Muara Kelingi Health Center. The research method used is a quantitative method and uses primary data through the distribution of questionnaires to inpatients at the Muara Kelingi Health Center. The sample in this study was 164 respondents with a simple random sampling technique with Likert scale measurement. Data analysis was carried out by simple linear regression, t-test, and determination coefficient using SPSS version 27. The results showed that the quality of service had a significant influence on inpatient satisfaction at the BLUD UPT Muara Kelingi Health Center, Musi Rawas Regency, with a calculated t value of 9.521 > t table 1.974 and a significance of 0.000 < 0.05 hereby declared H0 rejected and Ha accepted. The results of the determination coefficient test were found to be 0.764 R Square (R2) value, indicating that 76.4% of patient satisfaction was influenced by service quality while 23.6% was influenced by other variables that were not included in this study. To improve the level of service provided at the BLUD UPT Muara Kelingi Health Center, Musi Rawas Regency, it is necessary to make efforts to improve the quality of service so that patient satisfaction and organizational goals can be realized to the maximum.
Co-Authors Adhini, Septi Ayub Ayub, Ayub Murahman, Mardi Rizki, Dimas Suramto Suramto, Suramto Tiansah, Agus Trianah, Yeni Zabad, Imam Alfairus