Article Per Year (5 Year)
p-Index From 2020 - 2025
0.408
P-Index
This Author published in this journals
All Journal Promotor: Jurnal Mahasiswa Kesehatan Masyarakat JUKEJ: Jurnal Kesehatan Jompa
Nasution, Amanda Dwika
Unknown Affiliation
Health Professions Medicine & Pharmacology Nursing Public Health Veterinary Other

Published : 2 Documents Claim Missing Document
Claim Missing Document
Check
Articles

Found 2 Documents
Search

 1 
Evaluasi Layanan dan Strategi Pengendalian Tuberkulosis (TBC) Di Puskesmas Padang Bulan: Tantangan dan Harapan Lubis, Irwansyah; Fadillah, Indah; Adelia, Nelsih; Ramadani, Rani; Mawarni, Dwiyana; Adinda, Putri; Nasution, Amanda Dwika
JUKEJ : Jurnal Kesehatan Jompa Vol 4 No 1 (2025): JUKEJ: Jurnal Kesehatan Jompa
Publisher : Yayasan Jompa Research and Development

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.57218/jkj.Vol4.Iss1.1429

Abstract

Tuberkulosis (TBC) masih menjadi masalah utama dalam sistem kesehatan Indonesia, dengan angka kasus dan kematian yang tinggi sehingga menjadikan Indonesia sebagai negara dengan beban TBC kedua terbesar di dunia setelah India. Dalam upaya memahami isu ini secara lebih mendalam, penelitian ini berfokus pada persepsi dan pengalaman tenaga kesehatan dalam memberikan pelayanan kepada pasien TBC di Puskesmas Padang Bulan, Kota Medan. Pendekatan kualitatif  dengan metode deskriptif digunakan untuk mengeksplorasi makna subjektif, pengalaman, serta pandangan tenaga kesehatan melalui wawancara mendalam, observasi, dan dokumentasi. Hasil penelitian menunjukkan bahwa pelayanan TBC di lapangan menghadapi berbagai kendala, terutama sikap pasien dan stigma masyarakat, serta keterbatasan sumber daya manusia dan sistem informasi. Penelitian ini diharapkan mampu memberikan rekomendasi praktis kepada pengelola layanan kesehatan dalam menyusun strategi penanganan TBC yang lebih optimal, meningkatkan kompetensi tenaga kesehatan, serta memperkuat jaringan pelayanan guna mendukung pencapaian program eliminasi TBC di tingkat nasional. Oleh karena itu, pemerintah beserta seluruh pihak terkait harus memperkuat kebijakan yang dapat meningkatkan kemampuan tenaga kesehatan, mengintegrasikan sistem informasi kesehatan, serta menggalakkan intervensi edukasi demi mengatasi kendala dalam pelayanan TBC secara berkelanjutan.
Analysis of Communication Barriers for Emergency Department Staff in Providing Information to Patients and Service Units at Dr. Pirngadi Regional Hospital, Medan Nurhayati, Nurhayati; Winanti, Sumi Fitri; Ramadani, Rani; Nasution, Amanda Dwika
PROMOTOR Vol. 8 No. 6 (2025): DESEMBER
Publisher : Universitas Ibn Khaldun Bogor

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32832/pro.v8i6.2203

Abstract

Communication is an essential aspect of health services, as it plays a key role in delivering information to both healthcare personnel and patients. In hospitals, the Emergency Registration Unit (ERU) or the patient registration counter in the Emergency Department (ED) serves as the primary entry point for emergency patients to receive care. ERU officers are responsible for performing initial administrative procedures, recording patient identity, coordinating with medical staff, and conveying important information to patients’ families and related service units. This study employed a descriptive qualitative approach to examine communication barriers experienced by ERU officers in the Emergency Department of Dr. Pirngadi General Hospital, Medan, when delivering information to patients and service units. The findings revealed several communication barriers, including suboptimal effectiveness in explaining emergency procedures, delayed inter-unit coordination despite the use of a computerized information system, and limited interpersonal communication skills among officers under high work pressure. In addition, patients’ and families’ lack of understanding of service procedures often led to misperceptions of the information provided. The study highlights the importance of interpersonal and empathic communication training, as well as the optimization of information systems to improve the quality of communication and services in the Emergency Department. Data validity was ensured through triangulation and member checking, and the study received official approval from the hospital management.
Co-Authors Adelia, Nelsih Adinda, Putri fadillah, indah Lubis, Irwansyah Mawarni, Dwiyana Nurhayati Nurhayati Ramadani, Rani WINANTI, SUMI FITRI