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All Journal Public Policy : Jurnal Aplikasi Kebijakan Publik dan Bisnis
-, Normawati
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Economics, Econometrics & Finance Law, Crime, Criminology & Criminal Justice Library & Information Science

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The Impact of Information and Communication Technology on Enhancing Health Service Quality Suwanto, Suwanto; -, Normawati; A. Ufie, Josep; Bustam Layn, Safrudin
Public Policy Jurnal Aplikasi Kebijakan Publik dan Bisnis
Publisher : Lembaga Penelitian & Pengabdian Masyarakat (LPPM) STIA Said Perintah

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.51135/PublicPolicy.v6.i2.p209-225

Abstract

This study investigates how information and communication technology (ICT) can enhance health services at the Central Maluku District Health Office. The findings reveal that website and mobile applications, telemedicine, and GIS need infrastructure upgrades, improved technological literacy, enhanced data security, and training for medical staff. Social media is utilized to raise public awareness, while Electronic Medical Records (EMR) streamline administrative efficiency and coordination. However, management systems for clinics and hospitals are still inadequate, leading to long wait times and scheduling problems. On a positive note, digital reporting is advancing, allowing for real-time monitoring and analysis at RSUD Masohi.
Enhancing Accuracy in Food Security Services: Challenges and Technological Solutions Ngobut, Yakob Thomas; -, Normawati; Ohoiwutun, St. K.
Public Policy Jurnal Aplikasi Kebijakan Publik dan Bisnis
Publisher : Lembaga Penelitian & Pengabdian Masyarakat (LPPM) STIA Said Perintah

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.51135/PublicPolicy.v6.i2.p336-354

Abstract

This research is significant because the accuracy of public services in the field of food security directly influences food availability and community welfare in Maluku Province. The study aims to examine the precision and effectiveness of public services delivered by the Maluku Provincial Food Security Agency in implementing market operations. A descriptive qualitative method was employed, utilizing interviews, observations, and document analysis as data collection techniques. The findings indicate that, despite facing challenges such as limited technological infrastructure and coordination barriers, the agency has demonstrated effectiveness in executing market operations. The study concludes that enhancing the use of technology and strengthening collaboration among stakeholders are crucial steps toward improving the accuracy and reliability of public services in the region's food security sector.
Co-Authors A. Ufie, Josep Bustam Layn, Safrudin Ngobut, Yakob Thomas Ohoiwutun, St. K. Suwanto Suwanto