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Consumptive Behavior in the Digital Era: A Literature Study on Generation Z and Millennials in E- Commerce Yusma Amrulloh Tri Firmansyah; Fery Setiawan
West Science Business and Management Vol. 3 No. 02 (2025): West Science Business and Management
Publisher : Westscience Press

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58812/wsbm.v3i02.1980

Abstract

This research aims to examine the consumptive behavior of Generation Z and Millennials in the use of E-Commerce in the digital era. The writing method uses a review of literature articles obtained through the Science and Technology Index (SINTA) Journal and Copernicus. The results show that in using e-commerce, Gen Z and Millennials show high interest in promotional elements such as competitive prices, attractive discounts, and flash sale programs. However, there are differences in preferences that reflect the characteristics of each generation.