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All Journal Jurnal Pengabdian Masyarakat (ABDIRA) Journal of Governance and Public Administration
Haryanti, Ananda Putri
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Aerospace Engineering Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Languange, Linguistic, Communication & Media Nursing Social Sciences Other

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KEPUASAN MASYARAKAT PADA PELAYANAN KARTU INDONESIA SEHAT KOTA MAGELANG Haryanti, Ananda Putri; Ayu, Sukma; Kustopo, Ronaa Fathiinah; Prahesti, Widya Ajeng; Putra, Yehizkia Tectona; Nugraha, Joko Tri
Journal of Governance and Public Administration Vol. 1 No. 3 (2024): Juni
Publisher : Yayasan Nuraini Ibrahim Mandiri

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59407/jogapa.v1i3.809

Abstract

Penelitian ini bertujuan untuk menganalisis tingkat kepuasan masyarakat terhadap pelayanan Kartu Indonesia Sehat (KIS) di Kota Magelang. KIS merupakan program jaminan kesehatan nasional yang diperuntukkan bagi masyarakat kurang mampu. Pelayanan yang baik dan memuaskan merupakan faktor penting dalam keberhasilan implementasi program ini. Metode penelitian yang digunakan adalah survei dengan menggunakan kuesioner yang disebar kepada sampel penerima KIS di Kota Magelang. Indikator kepuasan yang diukur meliputi aspek kehandalan, daya tanggap, jaminan, empati, dan bukti fisik pelayanan. Data dianalisis secara deskriptif dan inferensial untuk mengetahui tingkat kepuasan masyarakat secara keseluruhan serta faktor-faktor yang mempengaruhinya. Hasil penelitian menunjukkan bahwa secara umum masyarakat penerima KIS di Kota Magelang merasa cukup puas dengan pelayanan yang diberikan. Namun, terdapat beberapa aspek yang perlu ditingkatkan, seperti kejelasan informasi, kecepatan layanan, dan fasilitas pendukung.
Pemanfaatan Buku Resep sebagai Strategi Pemberdayaan Peserta Posyandu Melati untuk Cegah Stunting Talitha, Azzahra Nasywa; Novitasari, Ananda Putri; Nabilla, Rhainaya; Haryanti, Ananda Putri; Riyan, Muhammad Khoirur; Nugraha, Joko Tri
Jurnal Pengabdian Masyarakat (ABDIRA) Vol 6, No 2 (2026): Abdira
Publisher : Universitas Pahlawan Tuanku Tambusai

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31004/abdira.v6i2.1370

Abstract

The abstract should end with a comment about the importance of the result or a brief conclusion. This study raised the problem of the high stunting rate in Ngropoh Village which was influenced by the low knowledge of Posyandu participants mothers about balanced nutrition and proper parenting. The method used is Participatory Action Research to increase public involvement in socialization activities and to provide local ingredient-based nutritional food recipe manuals as a preventive measure for stunting. Activities include counseling, distribution of recipe books, and provision of nutritious supplementary food for toddlers. The outcomes of the activity indicated a notable rise in the participants' understanding of how crucial balanced nutrition and a supportive diet are for children's development. The active participation of mothers and Posyandu cadres managed to encourage changes in parenting behavior and better food consumption among participating families. The study's conclusion confirmed that education based on the provision of nutritional and easy-to-access breastfeeding food is very effective as a sustainable strategy to reduce stunting risk.
Co-Authors Ayu, Sukma Joko Tri Nugraha Kustopo, Ronaa Fathiinah Nabilla, Rhainaya Novitasari, Ananda Putri Prahesti, Widya Ajeng Putra, Yehizkia Tectona Riyan, Muhammad Khoirur Talitha, Azzahra Nasywa