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Fauzan , Rizky
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Humanities Dentistry Economics, Econometrics & Finance Languange, Linguistic, Communication & Media Social Sciences

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Turnover Intention Among Generation Z In West Borneo: The Role Of Grit, Perceived Organizational Support And Job Satisfaction: Yuni Arsita; Karsim, Karsim; Fauzan , Rizky; Saputra, Pramana
Jurnal Multidisiplin Vol. 1 No. 4 (2025): June
Publisher : CV. Utami

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.70963/jm.v1i4.264

Abstract

This study aims to examine the influence of grit and perceived organizational support on job-hopping intention, with job satisfaction serving as a mediating variable among Generation Z employees in the retail sector of West Kalimantan. A quantitative research approach was employed, utilizing a survey method with purposive and snowball sampling techniques. The study involved 230 respondents aged 18–27 years, each with a minimum work tenure of six months. Data analysis was conducted using Structural Equation Modeling (SEM) with the assistance of SmartPLS 4 software. The findings indicate that grit and perceived organizational support do not have a direct and statistically significant effect on job-hopping intention. However, both grit and perceived organizational support significantly influence job satisfaction. Furthermore, job satisfaction has a significant effect on job-hopping intention and mediates the relationship between grit and perceived organizational support and job-hopping intention. These findings underscore the critical role of job satisfaction in reducing employees' intention to switch jobs and provide practical implications for human resource management, particularly in retaining Generation Z employees in the retail industry.
Co-Authors Karsim, Karsim Pramana Saputra Yuni Arsita