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All Journal Istithmar: Jurnal Studi Ekonomi Syariah Iqtishadia: Jurnal Ekonomi dan Perbankan Syariah
Ishfaq Ahmed
Unknown Affiliation
Economics, Econometrics & Finance

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Growth Of Halal Attraction In Kediri: Maqashid Syariah Perspectives and DSN-Mui Fatwa No. 108/2016 Siti Nur Mahmudah; Ishfaq Ahmed
Istithmar Vol. 9 No. 1 (2025): Istithmar : Jurnal Studi Ekonomi Syariah
Publisher : Program Studi Ekonomi Syariah Fakultas Ekonomi dan Bisnis Islam Universitas Islam Negeri Syekh Wasil Kediri

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30762/istithmar.v9i1.2246

Abstract

This study aims to investigate how the DSN-MUI Fatwa No. 108/DSN-MUI|X|2016 has been applied in the development of halal tourism attractions in Kediri City, with an emphasis on Maqashid Syariah. Qualitative research methods. The DSN-MUI Fatwa No. 108/DSN-MUI|X|2016 has positively impacted the expansion of halal tourism destinations in Kediri, according to the study's findings. The development of halal tourism infrastructure, the provision of halal accommodation, halal food alternatives, halal entertainment and activities, and halal marketing and promotion have all seen notable improvements. This execution has improved Kediri's appeal as a halal tourism destination, met the needs of Muslim tourists, and contributed to the social and economic development of the city. From the perspective of Maqashid Syariah, Kediri City's utilization of halal tourism destinations has been effective in meeting three different kinds of needs: primal (Hifz al-Din, Hifz al-Nafs), logical (Hifz al-Aql), and moral and ethical (Hifz al-Nasl, Hifz al-Mal).
CEISE Model: Integrating Islamic Values and Community Engagement for Service Excellence in Baitul Mal Wa Tamwil Muktirrahman, Muktirrahman; Maksum, Maksum; Sholehah, Irtifatus; Nurul Huda; Ishfaq Ahmed
IQTISHADIA Jurnal Ekonomi & Perbankan Syariah Vol. 12 No. 2 (2025): Vol. 12 No. 2 (2025)
Publisher : Institut Agama Islam Negeri Madura

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.19105/iqtishadia.v12i2.22215

Abstract

Baitul Mal wa Tamwil (BMT) as Islamic microfinance institutions face challenges in creating sustainable service differentiation amid increasingly intense financial sector competition. This research develops the Community-Embedded Islamic Service Excellence (CEISE) Model as a theoretical framework to understand how the integration of Islamic values and community engagement creates competitive advantages in BMT operations. Using a qualitative case study approach at BMT NU East Java Pasongsongan Branch, the study involved in-depth interviews with 10 staff members and 15 customers, observation, and document analysis. Data were analyzed using the Miles and Huberman thematic analysis framework. Findings demonstrate that CEISE Model implementation through four main dimensions: Spiritual Service Dimension (SSD), Community Integration Mechanism (CIM), Adaptive Accessibility Framework (AAF), and Sustainable Intimacy Balance (SIB) successfully creates distinctive value propositions. Service innovations such as "door-to-door service" systems (73% utilization), temporal flexibility (67% staff), and Islamic values-based approaches resulted in 89% customer retention, +73 Net Promoter Score, and 56% community participation. Integration of Islamic values (justice, trustworthiness, excellence, public interest) at every service touchpoint creates emotional bonds transcending transactional relationships. This research provides theoretical contribution through CEISE Model development filling literature gaps on service excellence in religious-cultural contexts and practically provides strategic framework for BMT service optimization.
Co-Authors Maksum Maksum Muktirrahman Nurul huda Sholehah, Irtifatus Siti Nur Mahmudah