Fakhriy Falah
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Implementation of Theoretical Study of Situational Leadership Style at the Ministry of Religion Office Institution in Serang Regency Rohaemi; Fakhriy Falah; Anis Fauzi; Anis Zohriah
al-Afkar, Journal For Islamic Studies Vol. 8 No. 2 (2025)
Publisher : Perkumpulan Dosen Fakultas Agama Islam Indramayu

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31943/afkarjournal.v8i2.1437

Abstract

The situational leadership style is a unique style that can be applied in various conditions. This leadership style has an important role in that a leader must be able to adapt to various levels of maturity of both individuals and groups in different situations and conditions, to produce flexible and efficient behavior. Leadership is an ability inherent in a leader, which is influenced by various factors, both internal and external. The leader's ability must be able to influence, motivate, inspire, direct and coach employees in achieving the goals that have been set. This research uses a qualitative research method based on a literature review known as a literature review. while the research subject in this method discusses the application of theoretical studies of situational leadership styles in the Ministry of Religion office in Serang district. This aims to clarify and make it easier to explain and convey the main points of research. The research data sources were obtained from journals and articles and writings related to the research subject via mendeley.com, the publish or perish application and Google Scholar. So the research results show that by using 4 (four) styles in leadership, namely; Intuition, consultation, participation and delegation styles have a big influence on employee performance in an institution or company where effective and efficient leader behavior will always provide support and guidance to employees in developing themselves from not understanding to understanding so that leaders can achieve their leadership goals well.
The Concept of Total Quality Management in Managing Educational Institutions Fakhriy Falah; Anis Zohriah; Rijal Firdaus
al-Afkar, Journal For Islamic Studies Vol. 8 No. 2 (2025)
Publisher : Perkumpulan Dosen Fakultas Agama Islam Indramayu

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31943/afkarjournal.v8i2.1444

Abstract

A thought in a management system is related to the thought of an integrated quality management system in a quality management or total quality management (TQM). This management can create effectiveness and high quality. The quality of a service that is made for efficiency in terms of financing and efficient service as possible. This management requires a reference to become an alternative in creating customer satisfaction guarantees. Total Quality Management can also help a structural division to improve quality, with this all continuous efforts get attention to become more qualified. Total Quality Management is an application approach in integrating all functions and processes in an organization in order to improve the quality of goods and services together. This management concept directs the way to create an innovation in order to present customer satisfaction. Innovation and improvement in service must be interconnected. A purpose of this discussion is to analyze in aspects; 1). History of Total Quality Management; 2). Definition of Total Quality Management; 3). Quality of Total Quality Management; and 4). Elements in Total Quality Management. This discussion gets the result that the concept of Total Quality Management is an effort to improve quality dynamically in terms of products, services, which can meet customer expectations.