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All Journal Journal of Management - Small and Medium Enterprises (SME's) Journal of Economic Education and Entrepreneurship Studies
Yeba, Evinalia
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Economics, Econometrics & Finance

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The Role of Financial Technology in Transforming Business Models in the Banking Sector Maithy, Sifera Patricia; Yeba, Evinalia; Hamzah, Pratiwi; Widyaningsih, Dhina Sri
Journal of Economic Education and Entrepreneurship Studies Vol. 6 No. 1 (2024): VOL. 6, NO. 1 (2025): JE3S, MARCH 2025
Publisher : Department of Economics Education, Faculty of Economics, Universitas Negeri Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62794/je3s.v6i1.7434

Abstract

This research aims to explore the role of Financial Technology (FinTech) in changing business models in the banking sector, particularly at Bank Kalimantan Tengah. FinTech, as part of the digital financial industry revolution, offers a range of innovative services capable of improving operational efficiency and financial inclusion. This research uses a qualitative approach with a case study method that includes in-depth interviews, field observations, and analysis of related documents. The results show that the implementation of FinTech has successfully reduced operational costs by up to 15%, accelerated transaction processes, and provided more practical services for customers. However, significant challenges have also emerged, mainly related to uneven digital infrastructure, low digital literacy, and customer data security that still needs to be improved. The research also found that great opportunities exist through the application of FinTech, such as expanding market share, increasing financial inclusion in remote areas, and developing innovative financial service products. Future FinTech development strategies include improving digital infrastructure, strengthening information security systems, and intensive training for human resources. Strategic collaboration with non-bank FinTech companies is recommended to accelerate technological innovation and digital banking services. Thus, Central Kalimantan Bank is expected to be able to face the challenges of competition in the digital era while contributing to local and national economic growth.
ENVIRONMENTAL, SOCIAL, AND GOVERNANCE DISCLOSURE AND BANK FINANCIAL PERFORMANCE IN INDONESIA: THE MODERATING ROLE OF FIRM SIZE (2020–2024) Evanggelion, Ekklesia; Harinie, Luluk Tri; Yeba, Evinalia; Sukmani, Meylinda
Journal of Management Small and Medium Enterprises (SMEs) Vol 19 No 1 (2026): JOURNAL OF MANAGEMENT Small and Medium Enterprises (SME's)
Publisher : Universitas Nusa Cendana

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35508/jom.v19i1.27348

Abstract

This study examines whether Environmental, Social, and Governance (ESG) disclosure is associated with the financial performance of Indonesian listed banks during the 2020–2024 period and whether firm size moderates this relationship. The research adopts a quantitative explanatory approach, where ESG disclosure is measured using a disclosure index developed through content analysis of annual and sustainability reports. Financial performance is represented by several indicators, including return on assets, return on equity, net profit margin, and earnings per share. The findings indicate that the direct effects of individual ESG disclosure dimensions on financial performance are generally weak and not consistently evident across different performance indicators. Meanwhile, firm size shows a more stable relationship with financial performance in several model specifications. When the moderating effect is considered, the relationship between ESG disclosure and financial performance appears more conditional, suggesting that the financial relevance of ESG practices may depend on specific bank characteristics. This study is limited by a relatively small sample size and the use of disclosure-based ESG measurement. Future research is recommended to expand the sample coverage, extend the observation period, and incorporate alternative ESG measurement approaches to provide more comprehensive insights into the relationship between ESG practices and financial performance. Keywords: ESG Disclosure; Banking Sector; Financial Performance; Firm Size Moderation; Indonesia Stock Exchange
Co-Authors Evanggelion, Ekklesia Hamzah, Pratiwi Harinie, Luluk Tri Maithy, Sifera Patricia Sukmani, Meylinda Widyaningsih, Dhina Sri