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ANALYSIS OF ADMINISTRATIVE PERSONNEL IN IMPROVING PUBLIC SERVICES AT THE BARU TANCUNG VILLAGE OFFICE, TANASITOLO DISTRICT, WAJO REGENCY Baso Faried Yusra; Imran Ismail; Besse Herlina
Akrab Juara : Jurnal Ilmu-ilmu Sosial Vol. 10 No. 2 (2025): Mei
Publisher : Yayasan Azam Kemajuan Rantau Anak Bengkalis

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Abstract

The purpose of this study was to analyze administrative staff in improving public services in the Baru Tancung Village Office, Tanasitolo District, Wajo Regency and to analyze the factors that influence administrative staff in improving public services in the Baru Tancung Village Office, Tanasitolo District, Wajo Regency. The research method used is qualitative research with primary data sources totaling 5 people, namely 1 head of government section, 1 population administration staff, and 3 communities. Data collection techniques in the form of observation, interviews, and documentation. Data analysis techniques in the form of data reduction, data presentation, and drawing conclusions. The results of the Administrative Worker's research in improving public services in the Baru Tancung Village Office, Tanasitolo District, Wajo Regency, from the five public services are good, so that services can run effectively and efficiently. Factors that influence administrative staff in improving public services at the Baru Tancung Village Office, Tanasitolo District, Wajo Regency are divided into 2, namely supporting and inhibiting factors. Supporting factors for administrative personnel in public services are physical evidence such as infrastructure, equipment, chairs, tables, cabinets, benches, computers, printers, etc, reliability, responsiveness and good response, and empathy such as attention and courtesy. While the factors that hinder administrative staff in public services are work discipline that still needs to be improved.
IMPLEMENTATION OF THE INTEGRATED DYNAMIC ARCHIVAL INFORMATION SYSTEM (SRIKANDI) POLICY AT UPT STATE VOCATIONAL HIGH SCHOOL 3 WAJO Sitti Aminah; Syamsiar; Imran Ismail; Jumrah
Akrab Juara : Jurnal Ilmu-ilmu Sosial Vol. 10 No. 2 (2025): Mei
Publisher : Yayasan Azam Kemajuan Rantau Anak Bengkalis

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Abstract

This study aims to explore the implementation of the Integrated Dynamic Archiving Information System policy at UPT Vocational High School 3 Wajo in improving the administrative process to be more effective, fast and transparent in supporting the learning and administrative activities at school. The method used is a qualitative method. Data were collected through observation, interviews, and documentation. The results of the study indicate that the implementation of the Integrated Dynamic Archiving Information System policy at UPT Sekolah Menengah Kejuruan 3 Wajo has been implemented well so that teachers and staff are greatly assisted in improving the administration and archiving processes in supporting the administration process, teaching and learning activities in the school environment. The Srikandi application is very helpful in managing archives and correspondence electronically. This application can also improve work efficiency and effectiveness and also the UPT SMK Negeri 3 Wajo has provided facilities and infrastructure such as computer/laptop devices with good and adequate specifications, and has tried to further improve the quality of wifi/networks at school. and support users to take part in training to develop application management competencies