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THE EFFECT OF AUTOCRATIC LEADERSHIP STYLE AND EMPLOYEE WORK STRESS ON TURNOVER INTENSITY AT PERDADANI NASIONAL MADANI LIMITED LIABILITY COMPANY, PEKANBARU Fernanda Arifin, Robby; Yuni Pratikno; Hadi Mulyo Wibowo
Inspirasi Ekonomi : Jurnal Ekonomi Manajemen Vol. 7 No. 1 (2025): Inspirasi Ekonomi : Jurnal Ekonomi Manajemen
Publisher : Program Studi Manajemen, Fakultas Ekonomi dan Bisnis, Universitas Timor

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32938/ie.v7i1.9450

Abstract

The purpose of this study is to find out the influence of autocratic leadership style on turnover intensity, find out the effect of employee work stress on turnover intensity, and find out the influence of autocratic leadership style and employee work stress on turnover intensity. This research has a quantitative approach. In the autocratic leadership style variable (X1) the calculated t value is 7,128 > the t value of the table is 1,988. With the significance value of 0.001, which is less than 0.5 or 0.00 < 0.05. So it can be concluded that Ha is accepted and H0 is rejected, which means that the autocratic leadership style partially has an influence on the Turnover Intensity of the Madani National Capital Limited Liability Company Pekanbaru Branch. In the employee work stress variable (X2) the calculated t value is -0,838 < the table t value is 1,988, with the significance value -0,071. So it can be concluded that Ha is rejected and H0 is accepted, which means that employee work stress partially has no effect on Turnover Intensity at Madani National Capital Limited Liability Company Pekanbaru Branch. F count (25,701) > F table (3,949) with Sig. (0,001) < 0.05. It means that the variables of autocratic leadership style and employee work stress simultaneously have a significant effect on Turnover Intensity.
Analisis Efektifitas Dan Kualitas Pelayanan Ditinjau Perspektif Kepuasan Pada Klinik Mata Utama Tangerang Selatan Tahun 2025 Elvi Hariyani; Yuni Pratikno; Sri Wahyuningsih
Journal of Innovative and Creativity Vol. 5 No. 2 (2025)
Publisher : Fakultas Ilmu Pendidikan Universitas Pahlawan Tuanku Tambusai

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31004/joecy.v5i2.2709

Abstract

This study aims to explore patients’ perceptions of healthcare services at Klinik Mata Utama Tangerang Selatan. The clinic serves as a primary and referral eye care facility, playing an important role in supporting the National Health Insurance (JKN) program. Although the clinic operates with a structured system, some patients have expressed a gap between their expectations and the actual services received, particularly in areas such as communication, service flow, and facility comfort. This study employs a qualitative approach using grounded theory as the primary strategy. Ten participants were purposively selected, consisting of active patients who received services at the clinic between January and April 2024. Data were collected through in-depth interviews and analyzed using open coding, axial coding, and selective coding to identify categories and themes that reflect patients’ subjective experiences during their treatment. The results revealed five main themes: the need for clear and understandable information from medical staff, the importance of physical facility comfort in providing a sense of safety and ease, the value of empathetic and responsive service from clinic personnel, uncertainty in service procedures especially for new patients, and expectations for a more orderly and transparent queueing system. The implications of this research highlight the need to improve patient-centered care, particularly in interpersonal communication, streamlined service processes, and the maintenance of patient-friendly facilities. In addition to its practical contribution to clinic management, this study also offers theoretical insights into understanding healthcare service quality from a patient perception perspective through a qualitative approach.
Pengaruh Pengembangan Karir dan Pelatihan Terhadap Kinerja Personil di Lingkungan Resimen I Pasukan Pelopor Kedung Halang Jayadi; Adriza; Yuni Pratikno
Economic Reviews Journal Vol. 4 No. 4 (2025): Economic Reviews Journal
Publisher : Masyarakat Ekonomi Syariah Bogor

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56709/mrj.v4i4.865

Abstract

This study aims to determine the effect of career development and training on personnel performance in the Kedung Halang Police Mobile Brigade Corps Pioneer Regiment I. This study uses a quantitative approach with data collection methods through observation, interviews, and questionnaires distributed to 106 personnel as samples. The data analysis technique used is multiple linear regression to measure the relationship and influence of each independent variable on the dependent variable. The results of the study indicate that, in general, the implementation of the career development programme at the 1st Battalion of the Mobile Brigade Corps is in the moderate category with an average score of 3.29. Career development has a strong relationship with personnel performance, with a correlation coefficient (R) of 0.681 and a determination coefficient (R²) of 0.464, meaning that 46.4% of personnel performance variation is influenced by career development. Furthermore, the implementation of training is rated as good with an average score of 4.08. Training also has a strong relationship with personnel performance, with a correlation coefficient (R) of 0.596 and a coefficient of determination (R²) of 0.355, meaning that 35.5% of performance variation is influenced by training. Overall, personnel performance is in the moderate category with an average score of 3.47. The simultaneous influence of career development and training on personnel performance is indicated by a correlation coefficient (R) of 0.690, showing a strong relationship, and a coefficient of determination (R²) of 0.476, meaning that 47.6% of personnel performance is influenced by both variables together, while the remainder is influenced by other factors.