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Pengaruh Inovasi Produk dan Kualitas Pelayanan terhadap Kepuasan Nasabah Wulandari, Delfi; Suhaety, Yeye; Ramadhan, Risca Ariska
Jurnal Economic Resource Vol. 8 No. 2 (2025): September - February
Publisher : Fakultas Ekonomi & Bisnis Universitas Muslim Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.57178/jer.v8i2.1869

Abstract

Penelitian ini bertujuan untuk mengetahui inovasi produk dan kualitas pelayanan berpengaruh terhadap kepuasan nasabah. Populasi dalam penelitian ini adalah seluruh nasabah dari PT. Pegadaian (Persero) Cabang Ginte Kabupaten Dompu, dengan populasi 25.787 nasabah. Penelitian ini menggunakan metode penelitian kuantitatif. Pengumpulan sampel dilakukan dengan menyebarkan kuesioner dan menggunakan metode non probability sampling dengan teknik purposive sampling, dan memggunakan sampel 100 orang. Teknik analisis yang digunakan adalah analisis SPSS21. Hasil analisis menunjukkan bahwa inovasi produk dan kualitas pelayanan berpengaruh secara signifikan terhadap kepuasan nasabah. Disarankan pada PT. Pegadaian (Persero) Cabang Ginte Kabupaten Dompu untuk tetap mempertahankan produk dan kualitas layanan, serta memperhatikan keinginan masyarakat sebagai nasabah.
Konsep Pendidikan Akhlak Tasawuf Bagi Pendidikan Anak Wulandari, Delfi; Ismail, Ismail; Alimni, Alimni
Al-Bahtsu: Jurnal Penelitian Pendidikan Islam Vol 7, No 2 (2022): Al-Bahtsu: Jurnal Penelitian Pendidikan Islam
Publisher : UIN Fatmawati Sukarno Bengkulu

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29300/btu.v7i2.5250

Abstract

The aim of this research is to determine the concept of Sufism moral education for children’s education. The research is library research using qualitative descriptive analysis methods. The aim of Sufism moral education is to appreciate the presence of God in life through appreciation of the beautiful names (qualities) of Allah (al-asma al-husna). With this appreciation, humans are expected to imitate God’s imitation morals, where God is the basis for moral nobility. In the end, human spirituality rises to the highest perfection, and becomes as close to God as human beings. The morals of Sufism as a process of Islamic education aim to ensure that humans practice noble ethics towards God, fellow humans and creatures in the universe. The attitude of ihsan is born from the practice of Sufi ethics. Therefore, the attitude of ihsan must be internalized in the Islamic education process. There is a need to internalize the value of ihsan as part of the Islamic education process. The attitude of ihsan is an attitude of progress in the stage of achieving closeness and love for Allah SWT.